BigCommerce for B2B and large catalogs

BigCommerce is the platform we recommend most often for B2B selling, large or complex catalogs and businesses that need several storefronts from one back office. It ships with the B2B features distributors and manufacturers ask for (company accounts, customer-specific pricing, quotes and purchase orders), and its open APIs make ERP integration manageable. For a straightforward direct-to-consumer brand, Shopify is usually still the simpler choice.
We covered the broad comparison in Shopify vs BigCommerce vs WooCommerce vs Squarespace. This post goes deeper on the cases where BigCommerce is the right answer.
A quick note on the name
In 2025 the company introduced a new parent brand, Commerce. BigCommerce remains the name of the ecommerce platform, now sitting alongside Feedonomics (product feed management for marketplaces, shopping ads and other channels) and Makeswift (a visual editor for building pages on headless storefronts). If you see "Commerce" on invoices or in press coverage, it is the same company and the same platform.
Why B2B is different
Selling to businesses is not just retail with bigger orders. B2B buyers expect things most consumer platforms were not originally built for:
- Accounts with many buyers. A company has a purchasing manager, several buyers and someone in accounts payable, each with different permissions.
- Negotiated pricing. Customer A pays one price, customer B gets a volume discount, and a distributor sees wholesale pricing.
- Quotes before orders. Large or custom orders often start as a request for quote.
- Payment on terms. Purchase orders and net terms instead of a credit card at checkout.
- Reordering. Buyers want to reorder last month's shipment in a few clicks, or upload a spreadsheet of SKUs.
- ERP as the source of truth. Inventory, pricing and customer data often live in an ERP, and the website has to stay in sync.
What BigCommerce brings to B2B
| B2B need | How BigCommerce handles it |
|---|---|
| Company accounts | Company accounts with multiple users, roles and permissions through its B2B Edition |
| Customer-specific pricing | Price lists and customer groups, so each account can see its own pricing |
| Quotes | Buyers can request quotes; sales reps can create and send quotes |
| Purchase orders and terms | PO and invoice-based payment options alongside cards |
| Fast reordering | Quick order pads, reorder from history and bulk add to cart |
| Sales rep tools | Reps can act on behalf of buyer accounts |
| ERP and back-office integration | Open APIs, webhooks and connectors for common ERP, PIM and accounting systems |
| Multiple brands or regions | Multi-storefront from a single account and catalog |
Feature packaging and plan requirements change, so confirm with BigCommerce which features are included at your plan level and which require B2B Edition or a higher tier.
Large and complex catalogs
BigCommerce is comfortable with big catalogs: many products, many variants, and complex product options. That matters for manufacturers, parts suppliers and distributors where a single product family can have dozens of size, material and finish combinations.
What helps in practice:
- Flexible product options and variants, including options that change price or SKU
- Custom fields and metafields for technical specs
- Faceted search and filtering so buyers can narrow thousands of products quickly
- Bulk import and API updates for keeping the catalog in sync with a PIM or ERP
- Feed management through Feedonomics if you also sell on marketplaces or run shopping ads
Catalog quality still depends on your data. A platform cannot fix missing specs, inconsistent naming or unclear categories. Most large-catalog projects we see spend more time on product data than on design.
Multi-storefront
Multi-storefront lets you run several storefronts (different brands, regions, or a separate wholesale site) from one BigCommerce account, sharing a catalog and back office while each site has its own design, domain, pricing and currency. For a manufacturer with a retail brand and a dealer portal, or a company selling in several countries, that avoids managing separate platforms that slowly drift apart.
Headless and Catalyst
BigCommerce is built to be API-first, which makes it a strong commerce engine behind a custom front end. Its Catalyst framework gives developers a Next.js-based starting point for a headless storefront connected to BigCommerce's catalog, cart and checkout.
Headless makes sense when:
- Performance is a top priority and you want the speed of a modern React front end
- The storefront needs to share content with a headless CMS like Contentful
- You need custom experiences such as configurators, dealer locators or account dashboards
It adds cost and complexity, so it is not the default. For many B2B sites a well-built theme on BigCommerce's standard storefront is enough. If you are weighing it, our posts on React and Next.js for business websites and Contentful content models explain the front-end side.
BigCommerce vs Shopify for B2B
Shopify has invested heavily in B2B, so this is a closer call than it was a few years ago. Here is how we typically frame it:
| BigCommerce | Shopify | |
|---|---|---|
| Typical fit | B2B, hybrid B2B and B2C, large catalogs, multi-storefront | D2C brands, growing retail, simpler B2B on higher plans |
| B2B features | Broad, mature B2B toolset | Solid B2B features, mostly on top-tier plans |
| Catalog complexity | Strong with many variants and options | Good, with more reliance on apps for complex cases |
| App dependence | Less, more built in | More, large app ecosystem |
| Headless | API-first, Catalyst (Next.js) | Hydrogen and Storefront API |
| Ecosystem and talent | Smaller but specialized | Largest in ecommerce |
| Ease for small teams | Good | Excellent |
If the business is mostly selling direct to consumers with a small wholesale channel, Shopify is often the easier path. If B2B accounts, negotiated pricing and ERP-driven operations are the core of the business, BigCommerce usually fits better.
WooCommerce can also handle B2B with plugins, and it makes sense when the site is content-heavy and already lives on WordPress. It requires more maintenance and careful plugin selection.
Planning a BigCommerce B2B project
Before design starts, get clear on these:
- What is the system of record? Decide which system owns products, pricing, inventory and customers. Usually it is the ERP, and the site syncs from it.
- How is pricing structured? Map customer groups, price lists, volume breaks and contract pricing. This is the part that surprises people.
- Who are the buyers? Interview a few real customers. Do they reorder the same items? Do they need quotes? Do they pay by card or on terms?
- What does the catalog look like? Count products and variants, and audit your product data quality.
- Which integrations are required at launch? ERP, CRM, tax, shipping, payments, PIM. Phase what you can.
- Theme or headless? Start with the simplest storefront that meets the requirements.
Integration is almost always the largest and least predictable part of the budget. Our integrations service and ecommerce service pages describe how we scope it.
Who BigCommerce is for
BigCommerce is a strong fit for:
- Manufacturers selling to dealers, distributors or direct
- Distributors and wholesalers with large, technical catalogs
- Businesses running both B2B and B2C from one back office
- Companies with several brands or regional storefronts
- Teams that want a headless storefront without building commerce logic from scratch
It is less of a fit for small D2C brands that want the largest app ecosystem and the simplest day-to-day experience. That is where we usually point people to Shopify.
How we'd decide
If your growth depends on business buyers, negotiated pricing and a catalog that lives in an ERP, start your shortlist with BigCommerce. If you are mostly selling to consumers, start with Shopify and confirm whether its B2B features cover your wholesale needs. Either way, scope the data and integrations first, then choose the platform that makes them simplest.
Planning a B2B store or a catalog migration? Talk to us about your project.
Questions people ask
Is BigCommerce good for B2B ecommerce?
Is BigCommerce better than Shopify for large catalogs?
What happened to BigCommerce becoming Commerce?
Can BigCommerce run a headless storefront?
How much does a BigCommerce B2B site cost to build?
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