SEO & AEO

Local citations

Mentions of your business name, address and phone number on other websites, such as directories and review sites.

By Nick Irmo · Updated

What Local citations means

Citations on sites like Yelp, Apple Business Connect, Bing Places and industry directories help confirm that your business is real and where it is located. Accuracy matters more than volume, so fix wrong or duplicate listings before adding new ones.

Why it matters for your website

Citations help search engines confirm that your business is real and located where you say it is. They also help customers find you on directories and review sites they already use. Wrong or outdated listings can send people to an old address or a disconnected phone number.

Example

A family-owned bakery moves across town and updates its address on its website, Google, Yelp, the local chamber site and Facebook. Customers stop showing up at the old storefront.

Tips

  • Start with the big platforms, your industry directories and your local chamber of commerce.
  • Keep a spreadsheet of every listing with its login so updates are easy.
  • Search your old phone numbers and addresses to find outdated listings to fix.

Common mistakes

  • Buying hundreds of low-quality directory listings that add little value.
  • Using slightly different business names or suite formats across listings.

Questions about Local citations

What is Local citations?
Mentions of your business name, address and phone number on other websites, such as directories and review sites.
Do local citations still help SEO?
They help most for accuracy and trust. Consistent listings on well-known sites support your local presence, but reviews, your profile and your website matter a lot too.
How do I fix a wrong citation I didn't create?
Search the site for a way to claim or suggest edits to the listing. If you can't, contact the site owner and ask them to correct it.

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