Hosting & infrastructure

Uptime monitoring

A service that checks your website regularly and alerts you when it goes down or slows dramatically.

By Nick Irmo · Updated

What Uptime monitoring means

Without monitoring, owners often learn about outages from customers. Monitoring checks your site from outside every few minutes and sends an alert when something fails. It is a basic part of any website care plan.

Why it matters for your website

Without monitoring, you may not learn your site is down until a customer complains or a week of leads goes missing. Quick alerts let you call your host or developer right away and keep lost business to a minimum.

Example

A hypothetical dental office gets a text at 6 a.m. saying its site is down, calls the host and has it back up before the first patient tries to book.

Tips

  • Monitor your homepage plus key pages like contact and checkout.
  • Send alerts to more than one person or channel.
  • Check that your SSL certificate and domain renewals are monitored too.

Common mistakes

  • Sending alerts to an inbox nobody checks.
  • Monitoring only that the server responds, not that forms actually work.

Questions about Uptime monitoring

What is Uptime monitoring?
A service that checks your website regularly and alerts you when it goes down or slows dramatically.
How often should uptime monitoring check my site?
Many services check every few minutes, which is fine for most small businesses. Busy online stores may want more frequent checks.
Are free uptime monitoring tools good enough?
For a basic site, free tools often cover the essentials like checks and email alerts. Paid plans add things like faster checks, more locations and text alerts.

Learn more

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