The website glossary.

306 terms you will hear when planning, building and securing a website, explained in plain English. Includes 64 cybersecurity terms every business owner should know.

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Showing all 306 terms

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3-2-1 backup rule Cybersecurity

Keep three copies of your data, on two different types of storage, with one copy offsite.

The 3-2-1 rule protects you if a server fails, a provider has an outage or ransomware hits your main systems. Many teams add an offline or immutable copy that attackers cannot change. It is simple to follow and widely recommended.

Related:BackupsRansomwareEncryption at rest

3-2-1 backup rule guide →

301 redirect SEO & AEO

A permanent redirect that sends visitors and search engines from an old URL to a new one.

When URLs change during a redesign or migration, 301 redirects keep visitors from hitting dead ends and carry most ranking value to the new page. Skipping a redirect plan is one of the fastest ways to lose search traffic after a relaunch. Map every important old URL before launch.

Related:302 redirect404 errorTechnical SEO

301 redirect guide →

302 redirect SEO & AEO

A temporary redirect that sends visitors to another URL while signaling the original will return.

302s are for short-term moves, like a seasonal promotion. Using one when a move is permanent can confuse search engines about which page to rank. When in doubt about a permanent change, use a 301.

Related:301 redirect404 error

302 redirect guide →

404 error SEO & AEO

The "page not found" response a server returns when a URL does not exist.

A few 404s are normal, but broken links from your own pages or from popular old URLs waste visitors and lost link value. Redirect valuable old URLs and make your 404 page helpful with search and key links. Search Console reports the ones Google finds.

Related:301 redirectGoogle Search ConsoleInternal linking

404 error guide →

A

A record Hosting & infrastructure

A DNS record that points a domain or subdomain to a specific IPv4 server address.

The A record is usually what sends visitors from your domain to your web server. Updating it is a key step when moving hosts. Lowering the TTL before a move helps the change take effect faster.

Related:DNS (Domain Name System)CNAME recordTTL (time to live)

A record guide →

A/B test Design & UX

Showing two versions of a page or element to different visitors to see which performs better.

A/B tests replace opinions with evidence. They need enough traffic and a clear goal to give reliable answers, so low-traffic sites may get more from user research. Test one meaningful change at a time.

Related:Conversion rate optimization (CRO)Landing pageOptimizely

A/B test guide →

Abilities API Platforms & CMS

A WordPress API that lets plugins and themes describe actions in a standard way so AI tools can find and use them.

Combined with the WordPress MCP Adapter, it lets AI assistants carry out tasks on a site, such as drafting a post, within the permissions you allow. Test on staging and use limited-access accounts.

Related:Model Context Protocol (MCP)WordPressAI agent

Abilities API guide →

Above the fold Design & UX

The part of a page visible before scrolling.

This area sets the first impression, so it should say what you do and offer a clear next step. People do scroll, so not everything needs to be crammed in. Heavy media here can hurt loading speed.

Related:Call to action (CTA)Largest Contentful Paint (LCP)Landing page

Above the fold guide →

Access control Cybersecurity

The rules and roles that decide who can see or change what in a system.

Role-based access lets you give writers, editors, store managers and developers just the permissions they need. Clear roles make audits easier and reduce accidental damage. Remove access promptly when someone leaves.

Related:Principle of least privilegeSingle sign-on (SSO)Security audit

Access control guide →

Accessibility Design & UX

Designing and building a site so people with disabilities can use it, including with screen readers and keyboards.

Accessible sites serve more customers, reduce legal risk and are usually easier for everyone to use. It covers color contrast, alt text, keyboard navigation, captions and clear forms. Building it in from the start is far cheaper than retrofitting.

Related:WCAGADA (Americans with Disabilities Act)Alt textColor contrast

Accessibility guide →

ADA (Americans with Disabilities Act) Design & UX

A US civil rights law that courts have applied to websites, making inaccessible sites a legal risk.

Businesses have faced demand letters and lawsuits over websites that people with disabilities cannot use. There is no single checklist in the law for private business sites, so WCAG AA is the usual benchmark. Accessibility overlay widgets alone do not reliably fix the underlying problems.

Related:AccessibilityWCAGAlt text

ADA (Americans with Disabilities Act) guide →

AI agent AI

An AI system that can take actions, such as searching, filling forms or calling APIs, to complete a task.

Agents go beyond answering questions to actually doing work, which makes them powerful and riskier. Give them only the access they need and keep a human in the loop for anything consequential. They are also starting to browse and buy on behalf of users, which affects how sites are built.

Related:Large language model (LLM)Prompt injectionAPI

AI agent guide →

AI chatbot AI

A chat assistant on a website that uses an LLM to answer visitor questions in natural language.

A well-built chatbot can answer common questions, qualify leads and book appointments at any hour. Grounding it in your own approved content reduces wrong answers. It needs guardrails, clear handoff to a human, and care with personal data.

Related:Large language model (LLM)Retrieval-augmented generation (RAG)Prompt injectionHallucination

AI chatbot guide →

AI crawler AI

A bot that fetches web pages for AI companies, either to train models or to answer questions in real time.

Examples include OpenAI's GPTBot and OAI-SearchBot, Anthropic's ClaudeBot and PerplexityBot. You can allow or block most of them in robots.txt. Research from 2024 found that major AI crawlers did not run JavaScript, so content that only loads in the browser may be invisible to them.

Related:robots.txtClient-side rendering (CSR)llms.txt

AI crawler guide →

AI Mode SEO & AEO

A conversational, AI-powered search experience in Google Search.

AI Mode answers complex questions with a generated response and links to sources, and lets people ask follow-up questions. Google says the same SEO best practices apply to appearing in AI features, with no special markup required.

Related:AI OverviewsAnswer engine optimization (AEO)Generative engine optimization (GEO)

AI Mode guide →

AI Overviews SEO & AEO

AI-generated summaries Google shows at the top of some search results, with links to sources.

AI Overviews can answer a question before anyone clicks, which changes how search traffic flows. Being cited as a source keeps your brand visible even when clicks drop. Clear, well-structured, trustworthy content gives you the best chance.

Related:Answer engine optimization (AEO)Generative engine optimization (GEO)Featured snippet

AI Overviews guide →

AI website builder Platforms & CMS

A tool that generates a working website or app from a text prompt, such as Bolt or Lovable.

AI builders can produce a site quickly, which is great for prototypes and small launches. The output still needs care: security, SEO, analytics, accessibility and ongoing fixes do not take care of themselves. Plan for someone to own and maintain the site after launch.

Related:Vibe codingWixFramer

AI website builder guide →

Alt text Design & UX

A short written description of an image that screen readers read aloud and search engines use.

Alt text makes images understandable to people who cannot see them and helps search engines and AI tools understand your content. Describe what matters in the image in context. Purely decorative images should have empty alt text so they are skipped.

Related:AccessibilityWCAGSearch engine optimization (SEO)

Alt text guide →

Anchor text SEO & AEO

The clickable words in a link.

Anchor text tells readers and search engines what the linked page is about. Descriptive anchors like "WordPress hosting guide" work better than "click here." Over-optimized anchors in backlinks, the same exact keyword again and again, can look manipulative.

Related:Internal linkingBacklinkSearch engine optimization (SEO)

Anchor text guide →

Answer engine optimization (AEO) SEO & AEO

Structuring content so AI assistants and search features can pull it as a direct answer to a question.

People increasingly get answers from AI tools and search summaries instead of clicking ten blue links. AEO means answering questions clearly up front, using structured data and building trust signals so your business is the source quoted. It builds on good SEO rather than replacing it.

Related:Generative engine optimization (GEO)Featured snippetSchema markupAI Overviews

Answer engine optimization (AEO) guide →

API Development

A defined way for two pieces of software to request and exchange data with each other.

APIs let your website talk to your CRM, payment gateway, inventory system or headless CMS. Good integrations remove manual copy-and-paste work and data errors. When choosing tools, the quality of their API often matters as much as their features.

Related:REST APIGraphQLWebhookHeadless CMS

API guide →

Application passwords Platforms & CMS

WordPress passwords made for apps and integrations, separate from your login password.

Added in WordPress 5.6, they let tools connect through the REST API and can be revoked one at a time. Give integrations their own user with the least access they need.

Related:WordPressREST APIPrinciple of least privilege

Application passwords guide →

ARIA Design & UX

Accessible Rich Internet Applications: HTML attributes that describe custom elements to assistive technology.

ARIA can label icons or explain the state of a menu, but native HTML elements are usually better. A common rule is to use ARIA only when plain HTML cannot do the job, because incorrect ARIA can make things worse.

Related:AccessibilityScreen readerWCAG

ARIA guide →

Astra Platforms & CMS

A lightweight, fast WordPress theme often paired with Gutenberg or a page builder.

Astra is designed to load quickly and stay out of the way, giving you a lean base to build on. It is a common choice when a WordPress site needs good speed without a fully custom theme. The overall result still depends on which plugins and builders are layered on top.

Related:ThemeWordPressGutenberg (block editor)Elementor

Astra guide →

Attribution Analytics & marketing tech

Deciding which marketing touchpoints get credit for a lead or sale.

Most customers interact with several channels before buying. Attribution models, from last click to data-driven, assign credit differently, which changes how you judge channels. No model is perfect, so use it alongside common sense and CRM data.

Related:Conversion trackingUTM parametersCRM

Attribution guide →

Auth code Hosting & infrastructure

A code, also called an EPP code, needed to transfer a domain from one registrar to another.

You request it from your current registrar and give it to the new one. Unlocking the domain and keeping your contact email current make transfers go smoothly.

Related:Domain registrarRegistrar lockDomain name

Auth code guide →

Authentication Cybersecurity

Confirming that a user is who they claim to be, usually at login.

Methods include passwords, magic links, passkeys and sign-in with Google or Microsoft. Authentication proves identity; authorization decides what that user is allowed to do.

Related:Multi-factor authentication (MFA)PasskeysOAuth

Authentication guide →

AVIF Performance

A newer image format that often compresses even smaller than WebP at similar quality.

AVIF can produce very small files, which helps image-heavy sites load faster. Encoding takes more processing, and support in some tools is still catching up. Many sites serve AVIF where supported and fall back to WebP or JPEG.

Related:WebPImage compressionLargest Contentful Paint (LCP)

AVIF guide →

AWS Amplify Hosting & infrastructure

Amazon Web Services' toolkit for hosting web apps and adding back-end features.

Amplify Hosting deploys front ends from Git, and Amplify can add authentication, data and storage using other AWS services. It suits teams already using AWS.

Related:NetlifyVercelServerless

AWS Amplify guide →

B

B2B pricing Ecommerce

Customer-specific prices, volume tiers, quotes and payment terms for business buyers.

Wholesale and B2B buyers expect their negotiated prices, purchase orders and net terms online. Not every platform supports this well out of the box. Getting it right lets sales reps spend less time on routine orders.

Related:BigCommerceMulti-storefrontCRM

B2B pricing guide →

Back end Development

The server-side part of a website that stores data, runs business logic and connects to other systems.

The back end handles things like user accounts, form processing, orders and integrations with your CRM or ERP. You rarely see it, but it decides how reliable and secure the site is. Headless setups split the back end from the front end entirely.

Related:Front endAPIHeadless CMS

Back end guide →

Backups Cybersecurity

Copies of your website files, database and settings that let you restore the site after a problem.

Backups are your safety net against hacks, bad updates and human error. They must be automatic, stored somewhere separate from the site, and tested by actually restoring them. A backup you have never restored is only a hope.

Related:3-2-1 backup ruleRansomwareIncident response plan

Backups guide →

BigCommerce Ecommerce

A hosted ecommerce platform strong in B2B features, large catalogs and running several storefronts.

BigCommerce is our pick for B2B sellers, large catalogs and multi-storefront setups. It includes features like customer-specific pricing and works well headless. Its app ecosystem is smaller than Shopify's, so check that the integrations you need exist.

Related:ShopifyB2B pricingMulti-storefrontHeadless commerce

BigCommerce guide →

Bing Webmaster Tools SEO & AEO

Microsoft's free tool for monitoring how your site performs in Bing search.

It works like Google Search Console: submit sitemaps, check indexing, find errors and see search queries. Bing also powers results in other services, so it is worth verifying your site.

Related:Google Search ConsoleIndexNowXML sitemap

Bing Webmaster Tools guide →

Bot protection Cybersecurity

Tools that detect and block automated traffic like spam bots, scrapers and login attackers.

Bots fill forms with spam, scrape content and hammer login pages. Bot protection uses behavior, reputation and challenges to separate people from scripts. Many CDNs include it, and it reduces load on your server too.

Related:CAPTCHARate limitingWeb application firewall (WAF)Credential stuffing

Bot protection guide →

Bounce rate Analytics & marketing tech

In GA4, the share of sessions that were not engaged.

GA4 defines bounce rate as the opposite of engagement rate. In older Universal Analytics it meant single-page sessions, so numbers from the two tools are not directly comparable.

Related:Engagement rateGoogle Analytics 4 (GA4)

Bounce rate guide →

Browser caching Performance

Telling visitors' browsers to keep copies of files like images and stylesheets so repeat visits load faster.

When files are cached in the browser, returning visitors do not download them again. It is set with server headers and costs nothing to run. It mainly speeds up second and later page views.

Related:CachingMinificationContent delivery network (CDN)

Browser caching guide →

Brute force attack Cybersecurity

Guessing a password by automatically trying huge numbers of combinations.

Login pages, especially well-known ones like the WordPress admin, are constantly hit by brute force bots. Strong unique passwords, MFA, login limits and a WAF stop most of them. Weak admin passwords remain a common cause of hacked sites.

Related:Credential stuffingMulti-factor authentication (MFA)Rate limitingPassword manager

Brute force attack guide →

Business email compromise (BEC) Cybersecurity

A scam where criminals impersonate or take over a business email account to redirect payments or steal data.

BEC often looks like a vendor changing bank details or an executive urgently requesting a wire. It causes some of the largest financial losses of any cybercrime. MFA, DMARC and a rule to verify payment changes by phone are strong defenses.

Related:PhishingSpear phishingDMARCMulti-factor authentication (MFA)

Business email compromise (BEC) guide →

C

Caching Performance

Storing ready-made copies of pages or files so they can be delivered faster the next time.

Caching happens at several levels: in the browser, on the server and on a CDN. Good caching makes sites faster and reduces server load during traffic spikes. Poorly configured caching can show visitors outdated content, so it needs thoughtful setup.

Related:Browser cachingContent delivery network (CDN)Time to First Byte (TTFB)TTL (time to live)

Caching guide →

Call to action (CTA) Design & UX

A prompt that tells visitors the next step to take, such as "Book a call" or "Get a quote."

Clear CTAs turn interest into leads. Each page should make its main action obvious and easy to complete. Vague or competing CTAs leave visitors unsure what to do.

Related:Conversion rate optimization (CRO)Landing pageAbove the fold

Call to action (CTA) guide →

Canonical tag SEO & AEO

A tag that tells search engines which URL is the main version when similar or duplicate pages exist.

Duplicate versions of a page (from filters, tracking codes or http vs. https) can split ranking signals. A canonical tag points search engines to the preferred URL. It is especially important on ecommerce sites with product variations.

Related:Duplicate contentTechnical SEOIndexing

Canonical tag guide →

CAPTCHA Cybersecurity

A challenge, such as clicking a box or picking images, used to tell humans from bots on forms and logins.

CAPTCHAs cut form spam and automated logins. Old-style puzzles frustrate people and can hurt accessibility, so many sites now use invisible or low-friction checks. Use them where spam or abuse is a real problem.

Related:Bot protectionAccessibilityBrute force attack

CAPTCHA guide →

Cart abandonment Ecommerce

When shoppers add items to a cart but leave without completing the purchase.

Some abandonment is normal, but high rates often point to unexpected shipping costs, slow pages or a clunky checkout. Fixing those issues and sending reminder emails can recover lost sales. Track it in your analytics to see where people drop off.

Related:CheckoutConversion rate optimization (CRO)Marketing automation

Cart abandonment guide →

CCPA Cybersecurity

The California Consumer Privacy Act, giving California residents rights over their personal information.

Amended by the CPRA, it applies to businesses that meet set thresholds, such as annual revenue or volume of consumer data. Covered businesses must disclose data practices and honor requests to opt out of sale or sharing.

Related:Privacy policyGlobal Privacy ControlGDPR

CCPA guide →

Checkout Ecommerce

The steps a shopper takes to enter shipping and payment details and complete an order.

Checkout is where sales are won or lost. Extra steps, surprise costs and forced account creation are common reasons people leave. Fast, mobile-friendly checkout with familiar payment options usually pays for itself.

Related:Cart abandonmentPayment gatewayConversion rate optimization (CRO)

Checkout guide →

Child theme Platforms & CMS

A WordPress theme that inherits a parent theme and holds your customizations so updates do not overwrite them.

If you edit a theme directly, the next theme update can erase your changes. A child theme keeps those changes separate, so the parent can be updated safely for security fixes. It is a small setup step that prevents a common and expensive mistake.

Related:ThemeWordPressPatch management

Child theme guide →

Click-through rate (CTR) SEO & AEO

The share of people who clicked your result after seeing it.

CTR equals clicks divided by impressions. In Search Console, a page with many impressions but a low CTR may need a clearer title tag or meta description. CTR naturally drops for lower positions.

Related:ImpressionsTitle tagGoogle Search Console

Click-through rate (CTR) guide →

Client-side rendering (CSR) Development

Sending a mostly empty page and letting JavaScript in the browser build the content.

CSR works well for app-like tools behind a login. For public marketing pages it can slow the first view and make content harder for some crawlers and AI tools to read. We usually pair it with server or static rendering for anything that needs to rank.

Related:Server-side rendering (SSR)Single-page application (SPA)Hydration

Client-side rendering (CSR) guide →

Cloud hosting Hosting & infrastructure

Hosting that runs on large pools of servers so resources can scale up or down as traffic changes.

Cloud hosting handles traffic spikes better than a single server and can be very reliable when set up well. Pricing is often usage-based, so costs need monitoring. Platforms built for modern frameworks hide much of the complexity.

Related:ServerlessVirtual private server (VPS)Content delivery network (CDN)

Cloud hosting guide →

Cloudflare Turnstile Cybersecurity

Cloudflare's CAPTCHA alternative that verifies visitors, usually without puzzles.

Turnstile runs lightweight checks in the browser and works on any site, not just ones using Cloudflare. Like other CAPTCHAs, its token must be validated on your server.

Related:CAPTCHAreCAPTCHAHoneypot field

Cloudflare Turnstile guide →

CNAME record Hosting & infrastructure

A DNS record that points one domain name to another name instead of to an IP address.

CNAMEs are common for subdomains, such as pointing www to your hosting platform or a shop subdomain to an ecommerce provider. They let the provider change server addresses without you editing DNS. They are often required when connecting third-party services.

Related:DNS (Domain Name System)A recordNameservers

CNAME record guide →

Code splitting Performance

Breaking a site's JavaScript into smaller pieces so each page loads only the code it needs.

Without code splitting, visitors may download code for the whole site just to read one page. Splitting keeps pages lighter and more responsive. Frameworks like Next.js do much of this automatically.

Related:JavaScriptNext.jsInteraction to Next Paint (INP)

Code splitting guide →

Color contrast Design & UX

The difference in brightness between text and its background, which affects readability.

Low-contrast text is hard to read for many people, especially on phones in sunlight or for those with low vision. WCAG sets minimum contrast ratios. Checking brand colors early avoids painful redesigns later.

Related:WCAGAccessibilityStyle guide

Color contrast guide →

Composable architecture Platforms & CMS

Building a digital stack from separate best-of-breed services (CMS, commerce, search) connected through APIs.

Instead of one platform doing everything, a composable setup lets you swap or upgrade individual pieces as needs change. It offers flexibility and performance, but more moving parts means more integration work and vendor management. It is most useful for growing businesses with real complexity.

Related:Headless CMSHeadless commerceAPIJamstack

Composable architecture guide →

Content block Platforms & CMS

A reusable component of content, such as a hero, testimonial or FAQ section, that editors can arrange on a page.

Content blocks let your team build new pages from approved, on-brand pieces. Update a block once and every page that uses it can change with it. Blocks are the bridge between a design system and a CMS.

Related:Content modelDesign systemGutenberg (block editor)Contentful

Content block guide →

Content delivery network (CDN) Hosting & infrastructure

A network of servers around the world that stores copies of your site's files and serves them from the closest location.

A CDN makes pages load faster for visitors far from your main server and absorbs traffic spikes. Many CDNs also provide security features like a web application firewall and DDoS protection. For most business sites it is one of the easiest speed wins.

Related:CachingEdge functionsWeb application firewall (WAF)DDoS attack

Content delivery network (CDN) guide →

Content management system (CMS) Platforms & CMS

Software that lets non-developers create, edit and publish website content without touching code.

A CMS separates your content (pages, posts, products, images) from the code that displays it, so your team can update the site through an admin screen. The right CMS decides how easy daily edits are, how far the site can grow, and how much you depend on a developer. WordPress, Webflow, Contentful and Sanity are all content management systems, built for very different jobs.

Related:WordPressHeadless CMSWebflowContent model

Content management system (CMS) guide →

Content model Platforms & CMS

The blueprint that defines what types of content a site has and which fields each one contains.

A content model spells out, for example, that a "location" has an address, hours, photos and a phone number. Getting it right makes content reusable, consistent and easy to edit, and it feeds schema markup and AI search. A poor content model is one of the most common reasons a site becomes hard to manage.

Related:Content typeContent blockHeadless CMSSchema markup

Content model guide →

Content Security Policy (CSP) Cybersecurity

A security header that tells browsers which sources of scripts, styles and other content a page may load.

A CSP limits the damage from XSS and compromised third-party scripts by blocking anything not on your approved list. It takes careful setup, since a strict policy can break legitimate tools. Starting in report-only mode helps you tune it safely.

Related:Security headersCross-site scripting (XSS)Third-party scripts

Content Security Policy (CSP) guide →

Content type Platforms & CMS

One kind of structured content in a CMS, such as a blog post, product, event or team member.

Each content type has its own fields and templates, so editors fill in a form instead of designing from scratch. Clear content types keep pages consistent and make it easy to list, filter and reuse content around the site.

Related:Content modelCustom post typeContent block

Content type guide →

Contentful Platforms & CMS

A popular headless CMS built around structured content models and reusable content blocks.

Contentful stores content as structured entries that any site or app can request through an API. Teams define content models once and reuse components across pages and channels. It fits organizations with several sites, regions or apps that need consistent content.

Related:Headless CMSContent modelContent blockSanity

Contentful guide →

Conversion rate optimization (CRO) Design & UX

Systematically improving a site so a larger share of visitors take a desired action, like calling or buying.

CRO uses analytics, user research and testing to find and fix what stops people from converting. Small improvements on key pages can add up to meaningful revenue without more traffic. It works best as an ongoing habit, not a one-time project.

Related:A/B testCall to action (CTA)HeatmapConversion tracking

Conversion rate optimization (CRO) guide →

Conversion tracking Analytics & marketing tech

Measuring when visitors complete valuable actions so you can tie results back to marketing.

Without conversion tracking, you cannot tell which ads, pages or campaigns bring in leads and sales. It connects your site to analytics and ad platforms. Accurate tracking is the difference between guessing and managing a marketing budget.

Related:Key eventAttributionConversions API (server-side tracking)UTM parameters

Conversion tracking guide →

Conversions API (server-side tracking) Analytics & marketing tech

Sending conversion data from your server directly to ad platforms instead of relying only on browser tags.

Server-side tracking is more resilient to ad blockers and browser restrictions, which helps ad platforms optimize. It must respect user consent and privacy laws. It takes more setup than a simple browser pixel.

Related:Meta PixelConversion trackingConsent mode

Conversions API (server-side tracking) guide →

Core Web Vitals Performance

Google's three user-experience metrics for loading speed (LCP), responsiveness (INP) and visual stability (CLS).

Core Web Vitals measure how real visitors experience your pages and are part of Google's page experience signals. More importantly, slow or jumpy pages frustrate people and cost conversions. Google reports them in Search Console and PageSpeed Insights using real-user data.

Related:Largest Contentful Paint (LCP)Interaction to Next Paint (INP)Cumulative Layout Shift (CLS)PageSpeed Insights

Core Web Vitals guide →

Crawl budget SEO & AEO

Roughly how many pages a search engine is willing to crawl on a site in a given period.

Crawl budget mostly matters for large sites with thousands of URLs, like big catalogs. Wasting it on duplicate, filtered or broken pages can delay important pages from being found. Small sites rarely need to worry about it.

Related:CrawlingIndexingCanonical tag

Crawl budget guide →

Crawling SEO & AEO

How search engine bots discover pages by following links and reading sitemaps.

If a page cannot be crawled, it cannot be ranked. Broken links, blocked resources and orphan pages with no internal links all get in the way. Good internal linking and a clean sitemap make crawling easy.

Related:IndexingCrawl budgetInternal linkingXML sitemap

Crawling guide →

Credential stuffing Cybersecurity

Using usernames and passwords stolen from one breach to log in to other sites.

Because people reuse passwords, a leak from an unrelated service can unlock your site, email or bank. Unique passwords from a password manager and MFA shut this down. Sites with customer logins should also watch for unusual login patterns.

Related:Brute force attackPassword managerMulti-factor authentication (MFA)Data breach

Credential stuffing guide →

CRM Analytics & marketing tech

Customer relationship management software that stores contacts, leads, deals and conversations in one place.

Connecting your website forms to a CRM like HubSpot or Salesforce means no lead gets lost in an inbox. It lets sales follow up quickly and lets you see which marketing produces revenue, not just form fills. It is often the most valuable integration a business site has.

Related:Marketing automationWebhookAttribution

CRM guide →

Cross-site request forgery (CSRF) Cybersecurity

An attack that tricks a logged-in user's browser into making an unwanted request, like changing a setting.

CSRF abuses the trust a site has in a logged-in user. Well-built applications use tokens and cookie settings to block it. It is another reason to keep CMS core and plugins updated.

Related:Cross-site scripting (XSS)Session hijackingSecurity headers

Cross-site request forgery (CSRF) guide →

Cross-site scripting (XSS) Cybersecurity

An attack that injects malicious scripts into a web page so they run in other visitors' browsers.

XSS can steal sessions, deface pages or redirect users. It usually comes from code that displays user input without cleaning it, often in plugins. Secure coding, updates and a Content Security Policy reduce the risk.

Related:Content Security Policy (CSP)Plugin vulnerabilityWeb application firewall (WAF)

Cross-site scripting (XSS) guide →

CSS Development

The style language that controls a page's layout, colors, fonts and responsive behavior.

CSS turns structured HTML into your brand's visual design. Well-organized CSS keeps pages fast and makes design changes predictable. Large unused stylesheets slow pages down, which is why minification and trimming matter.

Related:HTMLResponsive designMinification

CSS guide →

Cumulative Layout Shift (CLS) Performance

A score for how much page content unexpectedly jumps around while loading. Good is 0.1 or less.

Layout shifts make people tap the wrong button or lose their place. Common causes are images without set dimensions, late-loading ads and fonts that swap. These are usually simple to fix once identified.

Related:Core Web VitalsLazy loadingLargest Contentful Paint (LCP)

Cumulative Layout Shift (CLS) guide →

Custom post type Platforms & CMS

A WordPress content type beyond posts and pages, such as team members, locations or case studies.

Custom post types let WordPress store structured content with its own fields and templates. Instead of cramming everything into pages, your team fills in a simple form and the design stays consistent. It is the WordPress version of a content model.

Related:WordPressContent typeContent model

Custom post type guide →

CVE Cybersecurity

Common Vulnerabilities and Exposures: the public catalog that gives each known security flaw a unique ID.

CVE IDs let security tools and vendors talk about the same flaw precisely. Scanners match your installed software against CVEs to flag risks. Watching CVEs for your CMS and plugins tells you when updates are urgent.

Related:Vulnerability scanningPatch managementPlugin vulnerability

CVE guide →

D

Dark mode Design & UX

A color theme with light text on a dark background, often offered as an option.

Sites can follow the visitor's system setting with the prefers-color-scheme media query or offer a toggle. Dark themes still need sufficient color contrast and should be tested, not just inverted.

Related:Color contrastResponsive design

Dark mode guide →

Data breach Cybersecurity

An incident where sensitive, protected or personal information is accessed or exposed without authorization.

Breaches bring cleanup costs, lost trust and, in many cases, legal duties to notify affected people under state and industry rules. Collect only the data you need, protect what you keep, and know your notification obligations. An incident response plan shortens the damage.

Related:Incident response planEncryption at restHIPAAPCI DSS

Data breach guide →

Data stream Analytics & marketing tech

The source of data flowing into a GA4 property, such as one website or app.

Each website you track gets a web data stream with its own measurement ID (starting with G-). Settings like enhanced measurement are configured per stream.

Related:Google Analytics 4 (GA4)Event trackingGoogle Tag Manager (GTM)

Data stream guide →

Data Studio Analytics & marketing tech

Google's free tool for building shareable reports and dashboards from data like GA4 and Search Console.

It was called Data Studio, renamed Looker Studio in 2022, and renamed back to Data Studio in 2026. Reports can combine several sources, update automatically and be emailed on a schedule.

Related:Google Analytics 4 (GA4)Google Search Console

Data Studio guide →

DDoS attack Cybersecurity

Distributed denial of service: flooding a site with traffic from many machines to knock it offline.

DDoS attacks can take a site down for hours and are cheap for attackers to launch. CDNs and DDoS protection services absorb and filter the flood. Any business that cannot afford downtime should have this in place.

Related:Web application firewall (WAF)Content delivery network (CDN)Rate limitingUptime

DDoS attack guide →

Dedicated server Hosting & infrastructure

A physical server rented entirely to one customer.

Dedicated servers offer full control and consistent performance for heavy workloads. They cost more and require skilled administration. Today many businesses get similar results more flexibly with cloud hosting.

Related:Virtual private server (VPS)Cloud hostingWeb hosting

Dedicated server guide →

Deploy preview Development

A temporary copy of your site built from proposed changes, with its own link.

Hosts like Netlify and Vercel create deploy previews for pull requests so you can review changes before they go live. They are a lightweight alternative to a permanent staging site.

Related:Staging siteNetlifyVercel

Deploy preview guide →

Design system Design & UX

A shared library of reusable components, styles and rules that keeps a brand's digital products consistent.

A design system defines buttons, forms, typography, colors and page sections once so every new page matches. It speeds up design and development and reduces one-off fixes. It pairs naturally with content blocks in a CMS.

Related:Content blockStyle guideUser interface (UI)

Design system guide →

Digital experience platform (DXP) Platforms & CMS

An enterprise software suite that manages content, personalization, commerce and analytics across many channels.

A DXP goes beyond a CMS by tying content to customer data so different visitors can see different experiences. These platforms are built for large brands with many sites, regions and teams. For most small and mid-sized businesses, a well-chosen CMS plus a few integrations does the job at far lower cost.

Related:OptimizelyComposable architectureContent management system (CMS)

Digital experience platform (DXP) guide →

Divi Platforms & CMS

A WordPress theme and visual page builder made by Elegant Themes.

Divi bundles a theme and a drag-and-drop builder in one product, with many prebuilt layouts. It is approachable for owners who want to edit visually. Like other builders, content is tied closely to the tool, so switching away later usually means rebuilding pages.

Related:Page builderElementorWordPressTheme

Divi guide →

DKIM Cybersecurity

DomainKeys Identified Mail: a digital signature on outgoing email that proves it was not altered and came from your domain.

DKIM adds a signature that receiving servers check against a key in your DNS. It improves deliverability and makes spoofing harder. Each service that sends mail for you should be set up with its own DKIM key.

Related:SPFDMARCTXT record

DKIM guide →

DMARC Cybersecurity

A DNS policy that tells mail servers what to do with email that fails SPF or DKIM checks, and sends you reports.

DMARC is what actually stops criminals from sending email as your domain. Start by monitoring, fix legitimate senders, then move to quarantine or reject. Major mailbox providers now require it for bulk senders, so it also protects deliverability.

Related:SPFDKIMBusiness email compromise (BEC)Phishing

DMARC guide →

DNS (Domain Name System) Hosting & infrastructure

The internet's address book, translating domain names into the server addresses computers use.

DNS records tell the world where your website, email and other services live. A wrong record can take your site or email down, so changes should be planned and documented. DNS is also where email authentication records like SPF, DKIM and DMARC are published.

Related:A recordCNAME recordNameserversTTL (time to live)DNSSEC

DNS (Domain Name System) guide →

DNSSEC Cybersecurity

DNS Security Extensions: digital signatures on DNS records that let resolvers detect forged answers.

DNSSEC helps stop attackers from secretly redirecting visitors to fake servers. It must be supported and set up at both your DNS provider and registrar. When changing DNS providers, it needs careful handling to avoid an outage.

Related:DNS (Domain Name System)Domain hijackingRegistrar lock

DNSSEC guide →

Domain backorder Hosting & infrastructure

A request to try to register a domain the moment it is deleted and becomes available.

Drop-catching services attempt the registration as soon as the name is released. If several people backorder the same name, it often goes to auction.

Related:Domain nameDomain registrarUDRP

Domain backorder guide →

Domain hijacking Cybersecurity

When an attacker takes control of a domain, often through a compromised registrar account, and redirects the site or email.

A hijacked domain can send your visitors and email to criminals. Protect the registrar account with MFA, keep contact emails current, and enable registrar lock. Make sure the domain is in an account your business owns.

Related:Registrar lockDomain registrarDNSSECMulti-factor authentication (MFA)

Domain hijacking guide →

Domain name Hosting & infrastructure

Your website's human-readable address, such as example.com.

Your domain is a core business asset, used for your website and usually your email. Register it in an account your business controls, not a former vendor's. Losing access to it can take your site and email offline.

Related:Domain registrarDNS (Domain Name System)Domain hijackingRegistrar lock

Domain name guide →

Domain registrar Hosting & infrastructure

The company you buy and renew a domain name through.

The registrar holds the keys to your domain, including where its DNS points. Protect that account with strong passwords and multi-factor authentication, keep contact details current, and turn on auto-renew. Expired or hijacked domains are a painful and avoidable problem.

Related:Domain nameRegistrar lockNameserversMulti-factor authentication (MFA)

Domain registrar guide →

Duplicate content SEO & AEO

The same or very similar content appearing at more than one URL, on your site or across sites.

Duplicate content rarely causes a penalty, but it confuses search engines about which page to rank. That can dilute visibility. Canonical tags, redirects and unique copy for each page keep things clear.

Related:Canonical tag301 redirectIndexing

Duplicate content guide →

Dynamic rendering SEO & AEO

Serving a pre-rendered HTML version of a JavaScript-heavy page to bots and the normal version to people.

It was once a common fix for sites search engines could not render. Google now calls it a workaround, not a recommended long-term solution, and suggests server-side rendering or static generation instead.

Related:Client-side rendering (CSR)Server-side rendering (SSR)Static site generation (SSG)

Dynamic rendering guide →

E

E-E-A-T SEO & AEO

Google's shorthand for Experience, Expertise, Authoritativeness and Trustworthiness, used to judge content quality.

E-E-A-T comes from Google's search quality rater guidelines. It is not a single ranking factor, but it describes what Google wants to reward: content from people who know the subject, with clear authorship and a trustworthy business behind it. It matters most for health, finance, legal and other high-stakes topics.

Related:Search engine optimization (SEO)Generative engine optimization (GEO)Backlink

E-E-A-T guide →

Edge functions Development

Small pieces of server code that run on CDN locations close to the visitor instead of in one central data center.

Edge functions can handle redirects, personalization, A/B tests and security checks with very little delay. Because they run near the user, they help pages respond quickly worldwide. They are best for light, fast tasks rather than heavy processing.

Related:Content delivery network (CDN)ServerlessTime to First Byte (TTFB)

Edge functions guide →

Elementor Platforms & CMS

A popular drag-and-drop page builder plugin for WordPress.

Elementor gives editors visual control over layouts, templates and widgets inside WordPress. It works well for marketing teams who want to change pages themselves. It needs careful setup to stay fast, and its own add-on plugins should be kept updated like any other plugin.

Related:Page builderWordPressDiviPlugin

Elementor guide →

Embeddings AI

Lists of numbers that represent the meaning of text, so software can find content with similar meaning.

Embeddings let a search tool find "cancel my plan" when your page says "end your subscription." They power smart site search and RAG chatbots. They are stored and searched in a vector database.

Related:Vector databaseRetrieval-augmented generation (RAG)Large language model (LLM)

Embeddings guide →

Encryption at rest Cybersecurity

Protecting stored data, such as databases, backups and files, so it is unreadable without the key.

If a server, laptop or backup is stolen, encryption at rest keeps the data useless to the thief. Most reputable cloud and hosting providers offer it, but it should be confirmed, especially for regulated data. Protecting the keys matters as much as the encryption.

Related:Encryption in transitBackupsHIPAAData breach

Encryption at rest guide →

Encryption in transit Cybersecurity

Protecting data while it moves between systems, such as from a browser to a server, so it cannot be read along the way.

TLS is the standard way to encrypt web traffic in transit. It should cover your website, forms, APIs and connections to databases and third-party services. It is a baseline expectation for any site handling personal data.

Related:SSL/TLSEncryption at restHTTPS

Encryption in transit guide →

Engagement rate Analytics & marketing tech

In GA4, the share of sessions that were engaged.

A session counts as engaged if it lasts longer than 10 seconds, includes a key event or has at least two page or screen views. Engagement rate replaced bounce rate as GA4's main quality signal.

Related:Bounce rateGoogle Analytics 4 (GA4)Key event

Engagement rate guide →

Environment variables Development

Settings like API keys and passwords stored outside your code and supplied when the site builds or runs.

Keeping secrets in environment variables instead of code means they are not exposed in your repository. Hosts like Netlify and Vercel let you set different values for production and previews.

Related:APINetlifyVercel

Environment variables guide →

Escrow Ecommerce

A neutral third party that holds payment until both sides of a sale have done their part.

When buying or selling a domain or website, escrow protects the buyer from paying for assets that never transfer and the seller from handing over assets without payment.

Related:Seller's discretionary earnings (SDE)Domain name

Escrow guide →

Event tracking Analytics & marketing tech

Recording specific actions on a site, such as clicks, form submissions, video plays or downloads.

Page views alone do not tell you what people did. Event tracking shows which buttons, forms and content actually drive results. It is the foundation for conversion tracking and attribution.

Related:Google Analytics 4 (GA4)Key eventGoogle Tag Manager (GTM)

Event tracking guide →

Expired domain abuse SEO & AEO

Buying an expired domain and using its old reputation to rank unrelated, low-value content.

Google added this spam policy in March 2024. Buying an expired domain for a genuine new business or rebrand is fine. Repurposing a respected old domain to host thin content that has nothing to do with its history is not.

Related:Spam policiesDomain nameBacklink

Expired domain abuse guide →

F

Favicon Design & UX

The small icon shown in browser tabs, bookmarks and sometimes search results.

A clear favicon makes your site easier to spot among open tabs. Google can show it next to your result, so use a simple square version of your logo.

Related:Style guide

Favicon guide →

Figma Design & UX

A browser-based design tool used to create, prototype and share interface designs.

Teams use Figma for wireframes, mockups, design systems and developer handoff. Several people can work in the same file at once and leave comments.

Related:WireframePrototypeDesign system

Figma guide →

File integrity monitoring Cybersecurity

Watching a site's files for unexpected changes that could signal a hack.

Attackers often modify core files or slip in hidden scripts. Integrity monitoring alerts you when files change outside planned updates. Fast detection means faster cleanup and less damage.

Related:MalwareSupply chain attackIncident response plan

File integrity monitoring guide →

First Contentful Paint (FCP) Performance

The moment the browser first shows any text or image on the page.

FCP tells you when visitors first see that something is happening. A slow FCP makes people think the site is broken and leave. It is closely tied to server speed and render-blocking resources.

Related:Largest Contentful Paint (LCP)Render-blocking resourcesTime to First Byte (TTFB)

First Contentful Paint (FCP) guide →

Focus indicator Design & UX

The visible outline that shows which link, button or field is selected when someone uses a keyboard.

Keyboard and assistive technology users rely on it to know where they are on the page. Removing focus outlines without a clear replacement is a common accessibility failure.

Related:AccessibilityWCAGScreen reader

Focus indicator guide →

Framer Platforms & CMS

A design-first website builder that grew out of a prototyping tool, popular for fast, animated marketing sites.

Framer lets designers publish polished sites with motion and responsive layouts quickly. It suits startups and small marketing sites that change often. As with any hosted builder, you are tied to its platform, plans and feature limits.

Related:WebflowPrototypeAI website builder

Framer guide →

Front end Development

The part of a website people see and interact with in the browser.

Front-end work covers layout, design, interactivity and speed in the browser. It is what visitors judge your business on in the first few seconds. A strong front end is fast, accessible and works well on phones.

Related:Back endReactResponsive design

Front end guide →

G

GDPR Cybersecurity

The EU's General Data Protection Regulation, which governs how personal data of people in the EU is handled.

It requires a lawful basis for processing data, transparency and respect for rights like access and deletion. Under related EU rules, most non-essential cookies need consent before they are set.

Related:Privacy policyCookie consent bannerConsent mode

GDPR guide →

Generative engine optimization (GEO) SEO & AEO

Improving how often and how accurately AI tools like ChatGPT, Gemini and Perplexity mention and cite your business.

Generative AI tools summarize the web, and GEO aims to make your content easy for them to understand and trust. That means clear facts, consistent business information across the web, expert content and mentions on reputable sites. The field is young, so be wary of anyone promising guaranteed results.

Related:Answer engine optimization (AEO)Large language model (LLM)llms.txtE-E-A-T

Generative engine optimization (GEO) guide →

Git Development

A version control system that tracks every change to your code.

Git lets you see who changed what, undo mistakes and work on new features in branches without breaking the live site. It is the standard for software and website code.

Related:Version control (Git)GitHubRepository

Git guide →

GitHub Development

A service for hosting Git repositories and collaborating on code.

Developers use GitHub to store code, review changes and track issues. Hosts like Netlify and Vercel can deploy a site automatically every time code is pushed to GitHub.

Related:GitRepositoryNetlify

GitHub guide →

Global Privacy Control Cybersecurity

A browser signal that tells websites a visitor wants to opt out of the sale or sharing of their data.

California and Colorado require covered businesses to honor it, and regulators have enforced this. Consent tools can detect the signal and apply the opt-out automatically.

Related:CCPACookie consent bannerPrivacy policy

Global Privacy Control guide →

Google Analytics 4 (GA4) Analytics & marketing tech

Google's current web analytics platform, which measures visits and actions as events.

GA4 replaced Universal Analytics, which stopped processing data in 2023. It tracks how people find and use your site and which actions count as key events. It needs deliberate setup to measure what matters to your business, not just page views.

Related:Google Tag Manager (GTM)Key eventConversion trackingConsent mode

Google Analytics 4 (GA4) guide →

Google Business Profile SEO & AEO

Google's free business listing that appears in Maps and local search results.

Your profile shows hours, reviews, photos and directions, and is often the first thing local customers see. Keep it complete and accurate, respond to reviews and post updates. Make sure it is owned by a business account you control.

Related:Local SEOSearch engine optimization (SEO)

Google Business Profile guide →

Google core update SEO & AEO

A broad change to Google's ranking systems, released several times a year.

Core updates are not aimed at any one site. They reassess how content is ranked overall, so some pages rise and others fall. Google's advice after a drop is to focus on helpful, reliable, people-first content rather than quick fixes.

Related:E-E-A-TSpam policiesSearch engine optimization (SEO)

Google core update guide →

Google Search Console SEO & AEO

A free Google tool that shows how your site performs in search and flags indexing and technical issues.

Search Console shows the queries people use to find you, which pages are indexed, and problems like crawl errors or Core Web Vitals issues. It is essential during and after a redesign. It should be set up for every business site.

Related:IndexingXML sitemapCore Web VitalsGoogle Analytics 4 (GA4)

Google Search Console guide →

Google Tag Manager (GTM) Analytics & marketing tech

A free tool for adding and managing tracking codes on a site without editing code each time.

GTM lets marketers install analytics, ad pixels and conversion tags from one dashboard. It speeds up campaigns and keeps tracking organized. Too many tags can slow a site and leak data, so it needs governance.

Related:Google Analytics 4 (GA4)Meta PixelConversion tracking

Google Tag Manager (GTM) guide →

GraphQL Development

A query language for APIs that lets the front end ask for exactly the data it needs in one request.

GraphQL can reduce the number of requests and the amount of data a page loads, which helps performance on complex sites. Many headless CMS and commerce platforms offer it. It adds some complexity, so it is used where the flexibility pays off.

Related:APIREST APIHeadless CMS

GraphQL guide →

Gutenberg (block editor) Platforms & CMS

The built-in WordPress editor that builds pages from reusable blocks such as paragraphs, images and columns.

Gutenberg replaced the old single text box in WordPress with a block-based editor. Well-built custom blocks let your team assemble on-brand pages without a heavy page builder plugin. That usually means cleaner code, faster pages and fewer things that can break during updates.

Related:WordPressPage builderContent block

Gutenberg (block editor) guide →

H

Hallucination AI

When an AI model states something false or made up with confidence.

Hallucinations are a real risk for customer-facing AI, especially on prices, policies or legal and medical topics. Grounding answers in your content, limiting scope and adding human review reduce the risk. Never let an AI make promises your business cannot keep.

Related:Retrieval-augmented generation (RAG)AI chatbotLarge language model (LLM)

Hallucination guide →

Headless CMS Platforms & CMS

A CMS that stores and serves content through an API, with no built-in front end, so any site or app can display it.

A headless CMS lets one source of content feed a website, mobile app, kiosk or anything else. We use it when content must reach several channels or power a fast Next.js front end. It costs more to set up than a traditional CMS, and editors lose some of the instant visual preview unless it is built in.

Related:ContentfulSanityNext.jsAPIContent model

Headless CMS guide →

Headless commerce Ecommerce

Running an ecommerce back end (products, cart, checkout) separately from a custom-built storefront.

Headless commerce lets brands build a fast, fully custom shopping experience while the platform handles orders and payments. It suits high-volume or content-rich brands. It costs more to build and maintain than a standard theme, so it should solve a real problem.

Related:Composable architectureHeadless CMSNext.jsShopify

Headless commerce guide →

Heatmap Analytics & marketing tech

A visual report showing where visitors click, move and scroll on a page.

Heatmaps reveal whether people see your key content and calls to action or ignore them. They are a quick way to spot design problems. They should be configured to avoid capturing sensitive form data.

Related:Session recordingConversion rate optimization (CRO)Above the fold

Heatmap guide →

HIPAA Cybersecurity

The US law that protects patient health information and sets rules for how it is stored and shared.

Medical and health businesses must protect protected health information (PHI), including what visitors submit through website forms. Vendors handling PHI, such as form or hosting providers, typically need to sign a business associate agreement. Standard contact forms and many analytics tools are not HIPAA-ready by default.

Related:Encryption at restData breachSOC 2

HIPAA guide →

Honeypot field Cybersecurity

A hidden form field that people never see but spam bots often fill in.

If the field contains anything, the submission is treated as spam. Honeypots are invisible to real visitors, so they block a lot of basic spam without hurting conversions.

Related:CAPTCHABot protectionCloudflare Turnstile

Honeypot field guide →

Hreflang SEO & AEO

A tag that tells search engines which language or regional version of a page to show to which users.

If you have pages in several languages or for different countries, hreflang helps the right version appear in the right market. Mistakes are common and can cause the wrong page to rank. It needs careful, consistent setup across every version.

Related:Canonical tagTechnical SEOMulti-storefront

Hreflang guide →

HSTS Cybersecurity

HTTP Strict Transport Security: a header telling browsers to only ever connect to your site over HTTPS.

HSTS closes the gap where a visitor might first reach an insecure version of your site, which attackers can exploit. Once set, browsers refuse plain HTTP connections. It should be enabled only after HTTPS works everywhere on the domain.

Related:HTTPSSSL/TLSSecurity headers

HSTS guide →

HTML Development

The markup language that structures web pages into headings, paragraphs, links, images and forms.

Every website ultimately sends HTML to the browser. Clean, semantic HTML helps search engines and AI tools understand your content, and helps screen readers serve people with disabilities. Messy markup from bloated tools can hurt all three.

Related:CSSJavaScriptAccessibility

HTML guide →

HTTPS Cybersecurity

The secure version of HTTP, where traffic between visitor and site is encrypted with TLS.

HTTPS protects logins, forms and payments from being read or altered in transit. Browsers flag non-HTTPS pages as not secure, and Google treats HTTPS as a ranking signal. Every page of a business site should use it.

Related:SSL/TLSHSTSMixed content

HTTPS guide →

Hydration Development

The step where JavaScript attaches interactivity to HTML that was already rendered on the server.

Hydration lets a page appear quickly and then become interactive. Heavy hydration can make a page look ready while buttons still feel sluggish, which shows up in INP scores. Good engineering keeps it light.

Related:Server-side rendering (SSR)Interaction to Next Paint (INP)React

Hydration guide →

I

Image compression Performance

Reducing image file size while keeping visual quality acceptable.

Oversized images are one of the most common reasons business websites are slow. Compressing, resizing and serving modern formats can shrink files dramatically with little visible change. It is often the cheapest speed fix available.

Related:WebPAVIFLazy loadingLargest Contentful Paint (LCP)

Image compression guide →

Impressions SEO & AEO

The number of times a page appeared in search results, whether or not anyone clicked.

Google Search Console counts an impression when your link appears on a results page a person loads. Rising impressions with flat clicks often means you are ranking for more queries but not high enough, or your snippet needs work.

Related:Click-through rate (CTR)Google Search Console

Impressions guide →

Incident response plan Cybersecurity

A written plan for what to do, who to call and how to communicate when a security incident happens.

In a breach, confusion wastes hours. A plan names who decides, how to contain the problem, how to restore from backups, and who must be notified, including customers or regulators where required. Review and practice it at least once a year.

Related:Data breachBackupsRansomware

Incident response plan guide →

Incremental static regeneration (ISR) Development

A Next.js feature that rebuilds individual static pages in the background after they change.

ISR gives you the speed of static pages without rebuilding the whole site when one product or post is updated. It is ideal for large catalogs and content sites on a headless CMS. Editors publish, and the page refreshes shortly after.

Related:Static site generation (SSG)Next.jsHeadless CMSCaching

Incremental static regeneration (ISR) guide →

Indexing SEO & AEO

When a search engine stores a page in its database so it can appear in search results.

Crawled pages are not always indexed: search engines skip pages they see as duplicate, low quality or blocked. Google Search Console shows which pages are indexed and why others are not. Checking it after a launch catches problems early.

Related:CrawlingGoogle Search ConsoleNoindexCanonical tag

Indexing guide →

IndexNow SEO & AEO

A protocol that lets your site notify search engines as soon as a page is added, changed or removed.

Bing and several other search engines support IndexNow. Many CMSs and SEO plugins can send pings automatically. Google does not currently use it, so keep your XML sitemap up to date as well.

Related:Bing Webmaster ToolsXML sitemapIndexing

IndexNow guide →

Information architecture Design & UX

How a website's content is organized, labeled and connected so people can find things.

Good information architecture means visitors find services, pricing and contact details without thinking. It also shapes your URLs, navigation and internal links, which affects SEO. It is usually planned with a sitemap before design starts.

Related:User experience (UX)WireframeInternal linking

Information architecture guide →

Interaction to Next Paint (INP) Performance

How quickly a page visibly responds after someone clicks, taps or types. Good is 200 milliseconds or less.

INP replaced First Input Delay as a Core Web Vital in 2024. Poor INP means buttons and menus feel laggy, usually because too much JavaScript is running. Trimming third-party scripts and heavy code usually helps most.

Related:Core Web VitalsJavaScriptHydration

Interaction to Next Paint (INP) guide →

Internal linking SEO & AEO

Linking from one page on your site to another related page on the same site.

Internal links help visitors find more of what they need and help search engines understand which pages matter. They spread ranking value around the site. A thoughtful linking plan is one of the cheapest SEO improvements.

Related:CrawlingBacklinkSearch engine optimization (SEO)

Internal linking guide →

Inventory sync Ecommerce

Keeping stock levels consistent across your website, marketplaces, stores and warehouse systems.

Without syncing, you risk selling items you do not have or hiding items you do. Integrations through APIs or connectors keep counts current. It becomes essential once you sell in more than one place.

Related:SKUAPIWebhook

Inventory sync guide →

J

Jamstack Development

An approach that pre-builds pages and serves them from a CDN, pulling dynamic features in through APIs.

Jamstack stands for JavaScript, APIs and Markup. Pre-built pages load fast and have a smaller attack surface because there is no live database behind each page view. The idea has since blended into frameworks like Next.js that mix static and dynamic rendering.

Related:Static site generation (SSG)Content delivery network (CDN)APIComposable architecture

Jamstack guide →

JavaScript Development

The programming language that makes web pages interactive, from menus and forms to full web apps.

JavaScript runs in the browser and powers most interactivity online. Too much of it, especially from third-party tags, is a leading cause of slow, laggy pages. Keeping scripts lean improves speed and Core Web Vitals.

Related:ReactInteraction to Next Paint (INP)Render-blocking resources

JavaScript guide →

JSON-LD SEO & AEO

The format Google recommends for adding schema markup, written as a script block separate from visible content.

JSON-LD keeps structured data tidy and easy to maintain because it does not tangle with your page HTML. Most CMS SEO tools generate it, and custom builds can produce it from your content model. Test it with Google's Rich Results Test after changes.

Related:Schema markupAnswer engine optimization (AEO)Google Search Console

JSON-LD guide →

K

Key event Analytics & marketing tech

An action in GA4 that you mark as important to your business, such as a lead form or purchase.

Google renamed GA4 conversions to key events in 2024, while Google Ads still uses the word conversions. Marking the right actions lets you see which channels and pages produce results. Too many key events blur the picture.

Related:Google Analytics 4 (GA4)Conversion trackingEvent tracking

Key event guide →

Key moments SEO & AEO

Clickable sections of a video shown directly in Google search results.

Google can create key moments automatically or use the timestamps you provide in the video description or with Clip structured data. They help searchers jump to the part of a video that answers their question.

Related:Schema markupRich results

Key moments guide →

Keyword research SEO & AEO

Finding the words and questions your customers type into search engines and AI tools.

Keyword research tells you what people actually ask, how they phrase it, and how competitive it is. It shapes site structure, page topics and content plans. Without it, sites often target terms nobody searches.

Related:Search engine optimization (SEO)Answer engine optimization (AEO)Internal linking

Keyword research guide →

L

Landing page Design & UX

A focused page built for one goal, often the destination for an ad or email campaign.

Landing pages remove distractions and match the promise of the ad that brought someone there. That focus usually converts better than sending traffic to a general home page. They are ideal for A/B testing.

Related:Call to action (CTA)A/B testUTM parameters

Landing page guide →

Large language model (LLM) AI

An AI system trained on huge amounts of text to understand and generate language, such as the models behind ChatGPT, Claude and Gemini.

LLMs power AI chatbots, writing tools and AI search answers. They are increasingly how people research businesses, which is why AEO and GEO matter. They can also be built into your site for support, search or internal tools, with proper safeguards.

Related:AI chatbotRetrieval-augmented generation (RAG)Generative engine optimization (GEO)Hallucination

Large language model (LLM) guide →

Largest Contentful Paint (LCP) Performance

How long it takes for the largest visible element, often a hero image or headline, to appear. Good is 2.5 seconds or less.

LCP reflects how fast a page feels like it has loaded. Large uncompressed images, slow servers and render-blocking code are the usual culprits. Fixing LCP is often the biggest perceived speed improvement you can make.

Related:Core Web VitalsImage compressionTime to First Byte (TTFB)Render-blocking resources

Largest Contentful Paint (LCP) guide →

Lazy loading Performance

Delaying the loading of images, videos or other content until a visitor scrolls near it.

Lazy loading cuts the amount of data a page loads up front, making it faster on phones and slow connections. It should not be applied to the main hero image, since that delays LCP. Modern browsers support it natively.

Related:Image compressionLargest Contentful Paint (LCP)Cumulative Layout Shift (CLS)

Lazy loading guide →

Lead generation Analytics & marketing tech

Turning website visitors into potential customers who share their contact details.

Forms, calls, chat, quote calculators and free offers like audits are common lead generation tools. Tracking each lead's source shows which pages and campaigns actually bring in business.

Related:Landing pageConversion trackingCRM

Lead generation guide →

llms.txt SEO & AEO

A proposed text file at a site's root that gives AI tools a plain summary of the site and links to key content.

llms.txt is a community proposal, similar in spirit to robots.txt, meant to help large language models find a site's most useful pages. It is not an official standard, and major AI providers have not confirmed they rely on it. It is cheap to add, but it is no substitute for clear content and structured data.

Related:robots.txtGenerative engine optimization (GEO)Large language model (LLM)

llms.txt guide →

Local 3-pack SEO & AEO

The map and three business listings Google shows near the top of many local searches.

Also called the map pack, it appears for searches like "plumber near me." Listings come from Google Business Profiles, and placement depends largely on relevance, distance and prominence. Reviews, accurate categories and a strong website all help.

Related:Google Business ProfileLocal SEOLocal citations

Local 3-pack guide →

Local citations SEO & AEO

Mentions of your business name, address and phone number on other websites, such as directories and review sites.

Citations on sites like Yelp, Apple Business Connect, Bing Places and industry directories help confirm that your business is real and where it is located. Accuracy matters more than volume, so fix wrong or duplicate listings before adding new ones.

Related:NAP+W consistencyLocal SEOLocal 3-pack

Local citations guide →

Local SEO SEO & AEO

Improving visibility in map results and "near me" searches for businesses that serve a local area.

Local SEO relies on a complete Google Business Profile, consistent name, address and phone details across the web, reviews and location pages. For service businesses it often drives the most valuable calls. It is closely tied to how AI tools recommend local businesses too.

Related:Google Business ProfileSchema markupSearch engine optimization (SEO)

Local SEO guide →

M

Malware Cybersecurity

Malicious software designed to damage, spy on or take control of computers, websites or networks.

On websites, malware can redirect visitors to scams, inject spam links or steal checkout data. Search engines and browsers may flag an infected site, cutting traffic overnight. Updates, a WAF, scanning and clean backups keep it out and speed recovery.

Related:RansomwareVulnerability scanningFile integrity monitoringBackups

Malware guide →

Managed WordPress hosting Hosting & infrastructure

Hosting tuned specifically for WordPress, with updates, caching, backups and security handled by the host.

Managed WordPress plans cost more than shared hosting, but they include the speed tuning, staging sites, backups and malware protection most businesses need. They save developer time and reduce risk. Check what each plan includes, since features and limits vary.

Related:WordPressShared hostingStaging siteBackups

Managed WordPress hosting guide →

Manual action SEO & AEO

A penalty applied by a human reviewer at Google when a site breaks its spam policies.

Manual actions can lower rankings for some pages or remove a whole site from results. You can see them in Google Search Console under Manual actions. After fixing the problem, you submit a reconsideration request explaining what changed.

Related:Google Search ConsoleSpam policiesBacklink

Manual action guide →

Marketing automation Analytics & marketing tech

Software that sends emails and other messages automatically based on rules and customer behavior.

Automation can nurture new leads, recover abandoned carts and send timely follow-ups without manual effort. It works best with clean CRM data and clear goals. Over-automating can feel impersonal, so keep messages relevant.

Related:CRMCart abandonmentUTM parameters

Marketing automation guide →

Meta description SEO & AEO

A short page summary in the HTML that search engines may show under your title in results.

Meta descriptions do not directly affect rankings, but a clear one can improve how many people click. Google sometimes rewrites them using text from the page. Write them for people: what the page offers and why it is worth a click.

Related:Title tagOpen Graph tagsSearch engine optimization (SEO)

Meta description guide →

Meta Pixel Analytics & marketing tech

Tracking code from Meta that records site actions for measuring and targeting Facebook and Instagram ads.

The Meta Pixel connects your site to your Meta ad account so you can measure results and build audiences. Browser privacy changes and ad blockers reduce what it captures. Pairing it with the Conversions API improves accuracy.

Related:Conversions API (server-side tracking)Conversion trackingConsent mode

Meta Pixel guide →

Minification Performance

Removing spaces, comments and unneeded characters from code files to make them smaller.

Minified CSS and JavaScript download faster without changing how the site works. Most modern build tools and performance plugins do this automatically. It is a small but standard optimization.

Related:CSSJavaScriptRender-blocking resources

Minification guide →

Mixed content Cybersecurity

When a secure HTTPS page loads some images, scripts or files over insecure HTTP.

Mixed content can break the padlock, trigger browser warnings or block scripts entirely. It often appears after moving to HTTPS or from old hard-coded links. Fixing it is usually a quick cleanup.

Related:HTTPSSSL/TLSContent Security Policy (CSP)

Mixed content guide →

Mobile-first design Design & UX

Designing for small screens first, then expanding the layout for larger ones.

Starting with mobile forces clear priorities: what matters most gets the space. It usually produces faster, simpler pages for everyone. It matches how Google indexes sites, using the mobile version.

Related:Responsive designUser experience (UX)Core Web Vitals

Mobile-first design guide →

Model Context Protocol (MCP) AI

An open standard for connecting AI assistants to tools and data sources.

Introduced by Anthropic in 2024, MCP lets an assistant like Claude read files, query a database or act in an app through a server that exposes those abilities. Only connect servers you trust, since they can take real actions.

Related:AI agentAPIPrompt injection

Model Context Protocol (MCP) guide →

Mood board Design & UX

A collection of images, colors, type and examples that captures the look and feel you want.

Mood boards help clients and designers agree on direction before detailed design begins. Use them to study what you like about other work, not to copy it.

Related:Style guideDesign systemWireframe

Mood board guide →

Multi-factor authentication (MFA) Cybersecurity

Requiring a second proof of identity, such as a code, app prompt or security key, in addition to a password.

MFA blocks most account takeovers even when a password is stolen. Turn it on for email, hosting, domain registrar, CMS admin, payment and social accounts. App-based prompts, passkeys and security keys are stronger than text-message codes.

Related:Two-factor authentication (2FA)PasskeysCredential stuffingPhishing

Multi-factor authentication (MFA) guide →

Multi-storefront Ecommerce

Running several branded stores, regions or audiences from one ecommerce back end.

Multi-storefront setups let you manage products and orders in one place while showing different brands, prices or languages. It is common for wholesale and retail splits or international selling. Platform support for it varies, so it should be confirmed early.

Related:BigCommerceB2B pricingHreflang

Multi-storefront guide →

MX record Hosting & infrastructure

A DNS record that tells the internet which servers receive email for your domain.

MX records route your business email. Mistakes during a website or DNS move are a classic cause of lost mail. Always confirm MX records are carried over when changing nameservers or hosts.

Related:DNS (Domain Name System)NameserversTXT record

MX record guide →

N

Nameservers Hosting & infrastructure

The servers that hold a domain's DNS records and answer questions about where its services live.

Whoever controls your nameservers controls your DNS. You set them at your registrar, often pointing to your host or a DNS provider like a CDN. Changing nameservers moves all your records at once, so copy every record first or email can break.

Related:DNS (Domain Name System)Domain registrarMX record

Nameservers guide →

NAP+W consistency SEO & AEO

Keeping your business name, address, phone number and website identical everywhere they appear online.

Search engines compare your details across your website, Google Business Profile and directories. Mismatches, like an old phone number or a suite number written two ways, make it harder for them to trust which version is right. Consistent details support local rankings and help customers reach you.

Related:Local SEOGoogle Business ProfileLocal citations

NAP+W consistency guide →

Netlify Hosting & infrastructure

A hosting platform for static and modern web sites that builds and deploys from Git.

Netlify offers global CDN hosting, deploy previews, forms, serverless functions and automatic SSL. It is popular for Jamstack and Next.js sites.

Related:VercelJamstackDeploy preview

Netlify guide →

Next.js Development

A React framework for building fast websites and apps with static, server and edge rendering built in.

Next.js is our pick when a project needs speed, custom functionality or a headless CMS front end. It can pre-build pages, render them on the server, or update them on a schedule, which helps Core Web Vitals and SEO. It needs developers to build and maintain, so it is not a DIY tool.

Related:ReactStatic site generation (SSG)Server-side rendering (SSR)Incremental static regeneration (ISR)Headless CMS

Next.js guide →

Node.js Development

A runtime that lets JavaScript run on servers, not just in browsers.

Node.js powers frameworks like Next.js and many build tools. It lets teams use one language for both front end and back end.

Related:JavaScriptNext.jsBack end

Node.js guide →

Noindex SEO & AEO

A directive that tells search engines not to include a page in their results.

Noindex is the right tool for thank-you pages, staging sites and thin pages you do not want in search. Left on by accident after a launch, it can wipe a site from Google. Checking for stray noindex tags is part of every launch checklist.

Related:robots.txtIndexingStaging site

Noindex guide →

O

OAuth Cybersecurity

A standard that lets one app access another on your behalf without sharing your password, such as "Sign in with Google."

OAuth is how most integrations connect securely, granting specific permissions that can be revoked. Review which apps have access to your accounts and remove ones you no longer use. Over-broad permissions are a quiet security risk.

Related:Single sign-on (SSO)APIPrinciple of least privilege

OAuth guide →

Open Graph tags SEO & AEO

Meta tags that control the title, description and image shown when a page is shared on social media or messaging apps.

Without Open Graph tags, shared links can show a random image or a cut-off title. Setting them makes every share look intentional and on-brand. They also feed previews in many chat and collaboration tools.

Related:Meta descriptionTitle tagSchema markup

Open Graph tags guide →

Optimizely Platforms & CMS

An enterprise digital experience platform combining a CMS, commerce and experimentation tools.

Optimizely (formerly Episerver) is used by larger organizations that need personalization, testing and content management in one suite. It is powerful but carries enterprise pricing and implementation effort. It makes sense when a company has the team and traffic to use those features.

Related:Digital experience platform (DXP)A/B testHeadless CMS

Optimizely guide →

P

Page builder Platforms & CMS

A drag-and-drop tool for designing web pages visually, often added to WordPress as a plugin.

Page builders such as Elementor and Divi let non-developers lay out pages visually. They are fast for getting started, but they can add extra code that slows pages down, and moving away from one later often means rebuilding pages. We weigh editing convenience against long-term speed and maintenance before choosing one.

Related:ElementorDiviGutenberg (block editor)Core Web Vitals

Page builder guide →

PageSpeed Insights Performance

A free Google tool that reports a page's Core Web Vitals and suggests performance fixes.

PageSpeed Insights shows both lab test results and, when available, real-user data from Chrome. The real-user field data is what matters most for visitors and Google. Treat the score as a guide to priorities, not a goal on its own.

Related:Core Web VitalsLargest Contentful Paint (LCP)Google Search Console

PageSpeed Insights guide →

Passkeys Cybersecurity

A passwordless sign-in method that uses a device's unlock (fingerprint, face or PIN) and cryptographic keys.

Passkeys are built on FIDO standards and are designed to resist phishing, since there is no password to steal or type into a fake site. Major platforms and many services now support them. They are a strong option for both staff accounts and customer logins.

Related:Multi-factor authentication (MFA)PhishingPassword manager

Passkeys guide →

Password manager Cybersecurity

An app that creates, stores and fills strong, unique passwords for every account.

A password manager makes unique passwords practical, which defeats credential stuffing. Business versions let teams share access securely and remove it when someone leaves. Protect the manager itself with a strong master password and MFA.

Related:Credential stuffingMulti-factor authentication (MFA)Principle of least privilege

Password manager guide →

Patch management Cybersecurity

The routine of testing and applying software updates and security fixes on a schedule.

Most website hacks exploit known flaws that already had a fix. Regular updates to the CMS, plugins, themes and server close those doors. Test on staging, keep backups, and treat critical security updates as urgent.

Related:Plugin vulnerabilityZero-day vulnerabilityStaging siteBackups

Patch management guide →

Payment gateway Ecommerce

The service that securely sends a customer's payment details for approval and returns the result to your store.

Gateways such as Stripe, PayPal and Shopify Payments handle the sensitive part of checkout. Using a reputable hosted gateway keeps card data off your servers, which greatly reduces your security and PCI burden. Fees and features vary, so check current pricing.

Related:PCI DSSTokenizationCheckout

Payment gateway guide →

PCI DSS Ecommerce

The Payment Card Industry Data Security Standard: security rules for any business that accepts card payments.

If you take card payments, you are expected to follow PCI DSS. Using a hosted payment gateway that keeps card data off your servers makes compliance much simpler. Card data stored or handled carelessly can lead to fines, lost processing ability and breaches.

Related:Payment gatewayTokenizationData breachEncryption in transit

PCI DSS guide →

Penetration testing Cybersecurity

An authorized, simulated attack by security experts to find weaknesses before real attackers do.

Pen tests go beyond automated scans by chaining issues together like a real attacker would. They are common for web apps that handle sensitive data or need compliance evidence. Fixing the findings is the point, so plan time for remediation.

Related:Vulnerability scanningSOC 2Security audit

Penetration testing guide →

Phishing Cybersecurity

Fake emails, texts or sites designed to trick people into revealing passwords, payments or data.

Phishing is one of the most common ways businesses get breached. Messages often imitate banks, vendors, shipping companies or your own IT. Training, email authentication, MFA and passkeys sharply reduce the risk.

Related:Spear phishingBusiness email compromise (BEC)DMARCSocial engineering

Phishing guide →

PHP Development

A server-side programming language that powers WordPress and many other CMSs.

PHP runs on the server to build pages before they reach the browser. Keeping your host's PHP version current matters for speed and security.

Related:WordPressBack end

PHP guide →

Plugin Platforms & CMS

An add-on that extends a CMS with new features, such as forms, SEO tools or ecommerce.

Plugins are a big reason WordPress is flexible, but each one is third-party code running on your site. Too many plugins can slow the site and widen the attack surface, especially if they are abandoned by their developers. We keep plugin lists short, reputable and updated.

Related:WordPressPlugin vulnerabilityPatch managementSupply chain attack

Plugin guide →

Plugin vulnerability Cybersecurity

A security flaw in a CMS plugin or extension that attackers can use to break into a site.

Plugins are the most common entry point for WordPress compromises. Abandoned or obscure plugins are the biggest risk. Keep the list short, remove unused plugins, update promptly and watch vulnerability alerts.

Related:PluginPatch managementSupply chain attackCVE

Plugin vulnerability guide →

Principle of least privilege Cybersecurity

Giving each person, app or system only the access it needs to do its job, and nothing more.

If an account with limited access is compromised, the damage is limited too. On a website, that means editors are not admins and old vendor accounts are removed. Review access regularly, especially when staff or agencies change.

Related:Access controlSingle sign-on (SSO)Incident response plan

Principle of least privilege guide →

Privacy policy Cybersecurity

A page explaining what personal data your website collects, why, and how it is used and shared.

Many laws, and tools like Google Analytics, require one when you collect personal information. It should match what your site actually does, including forms, analytics, cookies and third-party tools.

Related:GDPRCCPACookie consent banner

Privacy policy guide →

Product feed Ecommerce

A structured file of your product data that shopping channels like Google Merchant Center and Meta use to show your products.

A clean product feed powers shopping ads and free product listings. Errors in titles, prices or availability can get products rejected. Feeds are usually generated by your ecommerce platform or an app.

Related:SKUGoogle Analytics 4 (GA4)Meta Pixel

Product feed guide →

Product variant Ecommerce

A version of a product that differs by an option such as size, color or material.

Variants let shoppers choose options on one product page instead of hunting through separate listings. Each variant usually has its own SKU, price and stock level. How a platform limits variants can affect which one fits your catalog.

Related:SKUShopifyCanonical tag

Product variant guide →

Prompt AI

The instructions or question you give an AI model.

Clear prompts with context, examples and constraints get far better results than vague ones. For business tools, prompts are often written once by a developer and reused behind the scenes. They are part of how a chatbot stays on-brand and on-topic.

Related:Large language model (LLM)Prompt injectionAI chatbot

Prompt guide →

Prompt injection AI

An attack that hides instructions in text an AI reads, tricking it into ignoring its rules or leaking data.

If your chatbot or AI tool reads user messages, web pages or documents, someone can try to slip in commands like "ignore your instructions." This can expose data or cause harmful actions. Limit what the AI can access and do, and treat its outputs with caution.

Related:AI chatbotAI agentPrinciple of least privilege

Prompt injection guide →

Prototype Design & UX

A clickable mock-up of a website or app used to test flows before development.

Prototypes let stakeholders and real users try the experience early. Finding confusing steps here costs far less than fixing them in code. They range from quick clickable wireframes to near-final designs.

Related:WireframeDesign systemA/B test

Prototype guide →

R

Ransomware Cybersecurity

Malware that encrypts or steals a victim's data and demands payment to restore or not leak it.

Ransomware can halt a business for days or weeks. Offline or immutable backups, MFA, patching and staff training are the core defenses. Have an incident response plan ready before you need it.

Related:Malware3-2-1 backup ruleIncident response planPatch management

Ransomware guide →

Rate limiting Cybersecurity

Capping how many requests a user or IP address can make in a set time.

Rate limiting slows brute force logins, scraping, form spam and some denial of service attempts. It is set at the server, CDN or application level. Limits should be tuned so real customers are not blocked.

Related:Brute force attackBot protectionCredential stuffing

Rate limiting guide →

React Development

A widely used JavaScript library for building interactive user interfaces from reusable components.

React lets developers build complex, fast interfaces from reusable pieces. It is the foundation of Next.js and many modern web apps. It is a strong choice for custom functionality, but a simple brochure site does not always need it.

Related:Next.jsJavaScriptSingle-page application (SPA)

React guide →

reCAPTCHA Cybersecurity

Google's service for telling people and bots apart on forms and logins.

Older versions show a checkbox or image puzzles; reCAPTCHA v3 runs in the background and returns a score your site uses to decide what to do. The token must be verified on your server.

Related:CAPTCHACloudflare TurnstileBot protection

reCAPTCHA guide →

Reduced motion Design & UX

A user setting, detected with the prefers-reduced-motion media query, that asks sites to limit animation.

Large or fast motion can cause discomfort for some people. Respect the setting by turning off or toning down parallax, auto-playing effects and big transitions.

Related:AccessibilityView transitionsScroll-driven animations

Reduced motion guide →

Registrar lock Cybersecurity

A setting at your domain registrar that blocks the domain from being transferred or changed without extra steps.

Registrar lock (also called transfer lock) prevents unauthorized transfers, a common step in domain hijacking. It is usually free and takes seconds to enable. Valuable domains can also use stronger registry-level locks.

Related:Domain hijackingDomain registrarDNSSEC

Registrar lock guide →

Render-blocking resources Performance

Scripts and stylesheets the browser must load before it can display the page.

If a page waits on several large files before showing anything, visitors stare at a blank screen. Deferring non-essential scripts and inlining critical styles lets content appear sooner. This is a frequent finding in speed audits.

Related:First Contentful Paint (FCP)Largest Contentful Paint (LCP)JavaScriptMinification

Render-blocking resources guide →

Repository Development

A project folder tracked by Git, holding all of a site's code and its change history.

Often shortened to repo. Your business should own the repository for its website, or at least have admin access, so you are never locked out by a former developer.

Related:GitGitHubVersion control (Git)

Repository guide →

Responsive design Design & UX

Designing a site so its layout adapts to any screen size, from phones to large monitors.

Most web traffic for many businesses comes from phones, and Google primarily evaluates the mobile version of a site. A responsive site gives every visitor a usable experience. It is a baseline requirement, not an extra.

Related:Mobile-first designCSSCore Web Vitals

Responsive design guide →

REST API Development

A common style of API that uses standard web addresses and requests to read and change data.

REST is the most widespread way systems share data on the web, and most business tools offer one. It is simple to work with and well supported. It is the default choice for many integrations.

Related:APIGraphQLWebhook

REST API guide →

Retainer Platforms & CMS

An ongoing monthly agreement for a set amount of an agency's time or services.

Retainers suit continuing work like content, SEO, updates and improvements. Make sure the scope, hours and what happens to unused time are clear.

Related:Website care plan

Retainer guide →

Retrieval-augmented generation (RAG) AI

A method where an AI looks up relevant documents first and uses them to write its answer.

RAG lets a chatbot answer from your own policies, services and FAQs instead of guessing from general training data. It makes answers more accurate and easier to keep current. It is the usual approach for business chatbots and internal knowledge tools.

Related:EmbeddingsVector databaseAI chatbotHallucination

Retrieval-augmented generation (RAG) guide →

Reverse proxy Hosting & infrastructure

A server that sits in front of your sites and forwards requests to the right place.

A reverse proxy can serve a blog from another system at example.com/blog, add caching or security, or balance traffic. CDNs and hosts like Netlify, Vercel and Cloudflare offer rewrites that work this way.

Related:Content delivery network (CDN)SubdirectoryWeb application firewall (WAF)

Reverse proxy guide →

RFP Platforms & CMS

A request for proposal: a document asking agencies to bid on your project.

A good website RFP explains your goals, audience, scope, must-have features, budget range and timeline. Clear RFPs get comparable proposals and fewer surprises.

Related:Information architectureContent management system (CMS)

RFP guide →

Rich results SEO & AEO

Search results with extra visual detail, like star ratings, prices, FAQs or event dates.

Google can show rich results when a page includes valid structured data and meets its guidelines. Markup makes a page eligible but does not guarantee the enhanced display. Use Google's Rich Results Test to check your markup.

Related:Schema markupJSON-LDFeatured snippet

Rich results guide →

robots.txt SEO & AEO

A text file at a site's root that tells search engine and other bots which areas they may or may not crawl.

robots.txt keeps crawlers away from areas like admin pages and search results. It is a request, not a security control, and it does not reliably keep a page out of search results. One wrong line can block an entire site, which is a surprisingly common launch mistake.

Related:XML sitemapCrawlingNoindexllms.txt

robots.txt guide →

S

SaaS Platforms & CMS

Software as a service: software you use online for a subscription instead of installing it.

Website builders like Wix and Shopify, CRMs and email tools are SaaS. You get updates and hosting included, but you pay ongoing fees and depend on the vendor.

Related:Content management system (CMS)CRM

SaaS guide →

Sanity Platforms & CMS

A headless CMS with a customizable editing studio and real-time collaboration.

Sanity lets developers shape the editing interface around how your team actually works, and content is delivered through an API to any front end. It pairs well with Next.js for fast, flexible sites. Like other headless options, it needs a developer to set up and extend.

Related:Headless CMSContentfulNext.js

Sanity guide →

Scaled content abuse SEO & AEO

Publishing many pages mainly to manipulate rankings rather than help people, however they are produced.

Google added this spam policy in March 2024. It applies whether pages are written by AI, people or a mix. Using AI to help write is not a violation in itself; mass-producing low-value pages to game search is.

Related:Spam policiesE-E-A-THallucination

Scaled content abuse guide →

Schema markup SEO & AEO

Structured code that labels page content (business details, products, FAQs, reviews) so machines understand it.

Schema markup uses the shared Schema.org vocabulary to tell search engines and AI tools exactly what a page is about. It can make you eligible for rich results like star ratings and FAQ details, and it supports AEO. It must match what is visible on the page, or it can be ignored or penalized.

Related:JSON-LDAnswer engine optimization (AEO)Featured snippetContent model

Schema markup guide →

Screen reader Design & UX

Software that reads a page aloud or sends it to a braille display for people who are blind or have low vision.

Screen readers depend on real headings, labeled form fields, alt text and meaningful link text. Testing with one, such as VoiceOver or NVDA, reveals problems automated checkers miss.

Related:AccessibilityAlt textARIA

Screen reader guide →

Scroll-driven animations Design & UX

CSS animations tied to scroll position instead of time.

They can create progress bars, reveals and parallax effects without JavaScript, which is lighter and smoother. Keep them subtle so content stays readable.

Related:View transitionsReduced motionCSS

Scroll-driven animations guide →

Search engine optimization (SEO) SEO & AEO

Improving a website so search engines can find, understand and rank it for relevant searches.

SEO covers technical health, content quality, site structure and reputation signals like links. Done well, it brings steady, high-intent visitors without paying for every click. It takes time, and shortcuts that try to trick search engines tend to backfire.

Related:Answer engine optimization (AEO)Technical SEOKeyword researchLocal SEO

Search engine optimization (SEO) guide →

Search intent SEO & AEO

The goal behind a search, such as learning something, comparing options or buying.

Pages rank best when they match what the searcher actually wants. Someone searching "website cost" wants prices and ranges, not a sales pitch. Look at the pages already ranking for a query to see what format and depth searchers expect.

Related:Keyword researchSearch engine optimization (SEO)Featured snippet

Search intent guide →

Security audit Cybersecurity

A structured review of a site's or company's security settings, access, software and processes.

An audit checks who has access, what is out of date, how backups work and whether email and DNS are protected. It produces a prioritized list of fixes. It is a smart step after a staff change, vendor change or relaunch.

Related:Access controlVulnerability scanningPenetration testing

Security audit guide →

Security headers Cybersecurity

Server settings sent with each page that tell browsers how to protect visitors, such as HSTS and CSP.

Security headers block whole classes of attacks like clickjacking and some script injection at very low cost. They are set at the server, CDN or framework level. Free online tools can show which headers your site is missing.

Related:Content Security Policy (CSP)HSTSCross-site request forgery (CSRF)

Security headers guide →

Seller's discretionary earnings (SDE) Ecommerce

A profit figure used to value small online businesses, adding back the owner's pay and one-off costs.

Buyers and brokers often value content, ecommerce and small SaaS sites as a multiple of SDE or net profit. Clean financial records make the figure easier to prove.

Related:Escrow

Seller's discretionary earnings (SDE) guide →

Server-side rendering (SSR) Development

Building a page on the server at the moment someone requests it, then sending finished HTML to the browser.

SSR is useful for pages that must always be current or personalized, like account dashboards or live inventory. Search engines receive complete HTML, which helps SEO compared with rendering everything in the browser. It needs more server work than static pages, so it is used where freshness matters.

Related:Static site generation (SSG)Client-side rendering (CSR)Next.jsTime to First Byte (TTFB)

Server-side rendering (SSR) guide →

Serverless Development

Running code on demand in the cloud without managing servers, paying mostly for what you use.

Serverless functions handle tasks like form submissions, payments or API calls and scale up automatically. They reduce server maintenance, though costs and limits need watching for heavy workloads. Many Next.js and Jamstack sites rely on them.

Related:Edge functionsCloud hostingAPI

Serverless guide →

Session hijacking Cybersecurity

Stealing a user's login session so an attacker can act as them without a password.

Stolen session cookies can bypass passwords and even some MFA. HTTPS everywhere, secure cookie settings and short sessions for admin accounts reduce the risk. Malware on staff devices is a common source.

Related:HTTPSCross-site request forgery (CSRF)Malware

Session hijacking guide →

Session recording Analytics & marketing tech

Anonymized replays of how individual visitors moved through and interacted with a site.

Watching real sessions shows where people get confused, hesitate or hit errors. It is valuable for CRO and bug finding. Make sure recordings mask personal information and are covered in your privacy policy.

Related:HeatmapConversion rate optimization (CRO)Cookie consent banner

Session recording guide →

Shared hosting Hosting & infrastructure

Entry-level hosting where many websites share the same server and its resources.

Shared hosting is the cheapest way to get online and fine for very small sites. Because neighbors share resources, a busy or compromised site on the same server can slow or affect yours. Growing businesses usually outgrow it.

Related:Web hostingVirtual private server (VPS)Managed WordPress hosting

Shared hosting guide →

Shopify Ecommerce

A hosted ecommerce platform that handles products, checkout, payments and hosting in one subscription.

We recommend Shopify for most online stores. It is reliable, secure, has a large app ecosystem and lets owners run day-to-day operations themselves. Heavy customization and some B2B needs can push you toward higher plans, apps or a different platform.

Related:BigCommerceWooCommerceHeadless commercePayment gateway

Shopify guide →

Single sign-on (SSO) Cybersecurity

Letting staff log in once with one company identity to access many approved apps.

SSO simplifies logins and lets you enforce MFA and remove access in one place when someone leaves. That reduces forgotten accounts and shared passwords. It is common in growing companies using Google Workspace or Microsoft 365.

Related:OAuthMulti-factor authentication (MFA)Principle of least privilege

Single sign-on (SSO) guide →

Single-page application (SPA) Development

A web app that loads once and updates content in place as users navigate, without full page reloads.

SPAs feel smooth for dashboards, portals and tools. Built carelessly, they can be slow to first load and harder for search engines to index. For public content, frameworks like Next.js combine app-like navigation with search-friendly pages.

Related:Client-side rendering (CSR)ReactNext.js

Single-page application (SPA) guide →

Site reputation abuse SEO & AEO

Publishing third-party content on a respected site to borrow its ranking signals.

An example is a news site hosting unrelated coupon or payday loan pages written by someone else. Google treats this as a spam policy violation. Only publish content you would stand behind as your own.

Related:Spam policiesManual actionSubdomain

Site reputation abuse guide →

SKU Ecommerce

Stock keeping unit: a unique code a business assigns to each distinct product or variant it sells.

SKUs keep inventory, orders and reporting accurate across your website, warehouse and accounting tools. A clear SKU scheme makes integrations and catalog migrations far easier. Messy SKUs cause messy data everywhere else.

Related:Product variantInventory syncProduct feed

SKU guide →

SOC 2 Cybersecurity

An audit framework from the AICPA that reports on how a service company protects customer data.

SOC 2 reports cover controls for security and, optionally, availability, confidentiality, processing integrity and privacy. A Type I report looks at controls at a point in time; Type II tests them over a period. Larger clients often ask SaaS and service vendors for one.

Related:HIPAAPenetration testingAccess control

SOC 2 guide →

Social engineering Cybersecurity

Manipulating people, rather than hacking systems, to gain access or information.

Attackers call help desks, pose as vendors or create urgency to get someone to bypass normal steps. Clear procedures and a culture where staff can say "let me verify" are the best defense. Technology alone does not solve it.

Related:PhishingSpear phishingBusiness email compromise (BEC)

Social engineering guide →

Spam policies SEO & AEO

Google's rules describing tactics that can lower rankings or remove a site from search.

They cover things like cloaking, hidden text, link schemes, scaled content abuse, expired domain abuse and site reputation abuse. Violations can be caught by automated systems or lead to a manual action.

Related:Manual actionScaled content abuseExpired domain abuse

Spam policies guide →

Spear phishing Cybersecurity

A targeted phishing attack crafted for a specific person or company using details about them.

Spear phishing uses real names, projects and vendors to look legitimate, so it is much harder to spot. Finance staff and executives are common targets. Verify unusual requests through a separate, known channel.

Related:PhishingBusiness email compromise (BEC)Social engineering

Spear phishing guide →

SPF Cybersecurity

Sender Policy Framework: a DNS record listing which servers are allowed to send email for your domain.

SPF helps receiving mail servers spot forged emails pretending to be from you. It is published as a TXT record and must include every service that sends on your behalf, like your CRM or newsletter tool. It works best combined with DKIM and DMARC.

Related:DKIMDMARCTXT record

SPF guide →

SQL injection Cybersecurity

An attack that sneaks database commands into a form or URL to read, change or delete data.

SQL injection can expose customer records or take over a site. It happens when code passes user input straight to the database. Modern frameworks, careful plugin choices, updates and a WAF prevent most cases.

Related:Web application firewall (WAF)Plugin vulnerabilityData breach

SQL injection guide →

Squarespace Platforms & CMS

An all-in-one hosted website builder with templates, hosting and simple ecommerce included.

Squarespace is a good fit for small businesses and simple shops that want a tidy site with little maintenance. Templates look polished out of the box. Custom functionality, advanced SEO control and integrations are more limited than on WordPress or a custom build.

Related:WixShopifyContent management system (CMS)

Squarespace guide →

SSL/TLS Cybersecurity

The encryption protocols that secure data moving between a browser and a website; TLS is the modern successor to SSL.

An SSL/TLS certificate is what puts the padlock and https in the address bar. Without it, browsers warn visitors that your site is not secure, and form data can be intercepted. Most hosts provide free certificates, but someone needs to confirm they renew automatically.

Related:HTTPSHSTSEncryption in transitMixed content

SSL/TLS guide →

Staging site Hosting & infrastructure

A private copy of your website used to test changes before they go live.

A staging site lets you try updates, new features and redesigns without risking the live site. Problems are caught where customers cannot see them. Staging copies should be blocked from search engines and protected with a password.

Related:Version control (Git)Patch managementrobots.txtNoindex

Staging site guide →

Static site generation (SSG) Development

Building every page into ready-made HTML ahead of time so it can be served instantly from a CDN.

Static pages are fast, cheap to host and hard to break, because the server does not assemble each page on request. They suit marketing pages, blogs and documentation. The catch is that content changes require a rebuild, which ISR helps solve.

Related:Incremental static regeneration (ISR)Server-side rendering (SSR)JamstackContent delivery network (CDN)

Static site generation (SSG) guide →

Style guide Design & UX

A document setting out a brand's visual and written rules, such as logo use, colors, fonts and tone.

A style guide keeps everyone who touches your brand consistent, from designers to outside vendors. It is often the starting point for a fuller design system. Consistency builds recognition and trust.

Related:Design systemUser interface (UI)

Style guide guide →

Subdirectory SEO & AEO

A folder on your main domain, like example.com/blog.

Content in a subdirectory is clearly part of your main site, shares its navigation and builds on its reputation. It is the usual choice for blogs, guides, service and location pages.

Related:SubdomainInformation architecture

Subdirectory guide →

Subdomain SEO & AEO

A separate host name in front of your domain, like blog.example.com.

Subdomains suit separate systems such as apps, help centers or stores on another platform. Google can treat a subdomain more like its own site, so content meant to strengthen your main site usually belongs in a subdirectory instead.

Related:SubdirectoryDomain nameDNS (Domain Name System)

Subdomain guide →

Supabase Platforms & CMS

An open-source back end built on PostgreSQL, with a database, authentication, storage and APIs.

Supabase is a common choice for apps built with frameworks like Next.js. Row Level Security rules control who can read and write each record, so they must be set up carefully.

Related:AuthenticationAPIServerless

Supabase guide →

Supply chain attack Cybersecurity

Compromising a trusted vendor, library or plugin so the attack spreads to everyone who uses it.

You can do everything right and still be affected if a tool you depend on is compromised. Use reputable, actively maintained software, limit third-party scripts, and monitor for unexpected changes. Software inventories make it easier to respond fast.

Related:Plugin vulnerabilityThird-party scriptsFile integrity monitoring

Supply chain attack guide →

Sustainable web design Design & UX

Designing and building websites to use less energy and data.

Lighter pages, optimized images, fewer third-party scripts and green hosting all reduce a site's footprint, and usually make it faster too. The W3C publishes Web Sustainability Guidelines.

Related:Image compressionThird-party scriptsCore Web Vitals

Sustainable web design guide →

T

Technical SEO SEO & AEO

The behind-the-scenes work that helps search engines crawl, render and index a site correctly.

Technical SEO includes site speed, sitemaps, redirects, canonical tags, structured data and mobile friendliness. Great content cannot rank if search engines struggle to access it. It is often where a redesign helps or hurts most.

Related:Search engine optimization (SEO)CrawlingIndexingXML sitemapCanonical tag

Technical SEO guide →

Theme Platforms & CMS

The package of templates and styles that controls how a CMS site looks and is laid out.

In WordPress and Shopify, the theme decides your design, page templates and much of your front-end code. A bloated theme can slow every page, while a well-built one keeps the site fast and easy to edit. Customizations should live in a child theme or custom code so updates do not wipe them out.

Related:Child themeWordPressShopifyAstra

Theme guide →

Third-party scripts Cybersecurity

Code loaded from outside services, like chat widgets, analytics tags and ad pixels, that runs on your pages.

Each third-party script can slow your site and has access to what happens on the page, including forms. If the provider is compromised, so is every site that loads it. Keep only the scripts you need and control them with a Content Security Policy.

Related:Supply chain attackContent Security Policy (CSP)Google Tag Manager (GTM)

Third-party scripts guide →

Time to First Byte (TTFB) Performance

How long the browser waits before receiving the first piece of data from the server.

A slow TTFB delays everything else on the page. It is usually caused by slow hosting, missing caching or heavy server-side work. Better hosting, a CDN and page caching are the typical fixes.

Related:CachingContent delivery network (CDN)Largest Contentful Paint (LCP)Web hosting

Time to First Byte (TTFB) guide →

Title tag SEO & AEO

The HTML element that sets a page's title in browser tabs and, usually, as the clickable headline in search results.

The title tag is one of the strongest on-page SEO signals and a big factor in whether people click. Each page should have a unique, specific title that matches what the page offers. Keep the most important words near the start.

Related:Meta descriptionSearch engine optimization (SEO)Open Graph tags

Title tag guide →

Tokenization Ecommerce

Replacing sensitive data like a card number with a random stand-in token that is useless if stolen.

Payment gateways use tokenization so your store can charge returning customers without ever storing their card number. It shrinks the damage if your systems are breached. It is one reason hosted gateways are the safer choice.

Related:Payment gatewayPCI DSSEncryption at rest

Tokenization guide →

TTL (time to live) Hosting & infrastructure

A DNS setting that tells other servers how long to remember a record before checking for changes.

A long TTL means fewer lookups but slower updates when you change something. Before a website migration, we lower the TTL so the switch takes effect quickly, then raise it again afterward. Most visitors see a change once their cached copy expires.

Related:DNS (Domain Name System)A recordCaching

TTL (time to live) guide →

Two-factor authentication (2FA) Cybersecurity

A form of MFA that uses exactly two factors, usually a password plus a code or prompt.

2FA is the most common form of multi-factor authentication. It is one of the highest-value, lowest-cost security steps a business can take. Store backup codes safely so you are not locked out if you lose your phone.

Related:Multi-factor authentication (MFA)PasskeysPassword manager

Two-factor authentication (2FA) guide →

TXT record Hosting & infrastructure

A DNS record that holds text, often used to verify domain ownership and publish email security policies.

TXT records hold SPF, DKIM and DMARC settings and verification codes for services like Google Search Console. They are small but important for email deliverability and security. Keep them tidy, since duplicate or conflicting records cause problems.

Related:SPFDKIMDMARCDNS (Domain Name System)

TXT record guide →

TypeScript Development

JavaScript with added types, which catch many errors before code runs.

Developed by Microsoft, TypeScript is widely used in modern frameworks like Next.js. It makes larger codebases easier to maintain.

Related:JavaScriptReactNext.js

TypeScript guide →

Typography Design & UX

The choice and styling of fonts, sizes, line spacing and line length.

Most of a website is text, so typography shapes readability and brand feel. Aim for comfortable body text size, enough line height and a limited number of font families.

Related:User interface (UI)Visual hierarchyStyle guide

Typography guide →

Typosquatting Cybersecurity

Registering misspelled or look-alike versions of a domain to fool people into visiting a fake site or trusting fake email.

Criminals register domains like examp1e.com to phish your customers or staff. Registering the most obvious misspellings of your key domain and enforcing DMARC limits the damage. Training staff to check sender domains helps too.

Related:PhishingDMARCDomain name

Typosquatting guide →

U

UDRP Hosting & infrastructure

The Uniform Domain-Name Dispute-Resolution Policy, used to settle trademark disputes over domain names.

A trademark owner can file a UDRP complaint to have a domain transferred or cancelled if it is confusingly similar to their mark, registered and used in bad faith, and the holder has no legitimate interest. Check trademarks before buying a domain.

Related:Domain nameDomain backorderTyposquatting

UDRP guide →

Uptime Hosting & infrastructure

The share of time a website is online and working, usually shown as a percentage.

Downtime costs leads, sales and trust. Hosts often advertise uptime guarantees, but what matters is how quickly problems are noticed and fixed. Uptime monitoring alerts you as soon as the site goes down.

Related:Uptime monitoringWeb hostingDDoS attack

Uptime guide →

Uptime monitoring Hosting & infrastructure

A service that checks your website regularly and alerts you when it goes down or slows dramatically.

Without monitoring, owners often learn about outages from customers. Monitoring checks your site from outside every few minutes and sends an alert when something fails. It is a basic part of any website care plan.

Related:UptimeIncident response planSSL/TLS

Uptime monitoring guide →

Usability testing Design & UX

Watching real people try to complete tasks on your site to find where they struggle.

Even small, informal tests can reveal confusing labels, hidden buttons and broken forms. Test early with wireframes or prototypes, and again before launch.

Related:User experience (UX)PrototypeUser flow

Usability testing guide →

User experience (UX) Design & UX

How easy, clear and satisfying it is for someone to use your website to get what they came for.

UX covers navigation, content, speed, forms and how the whole journey feels. Good UX turns visitors into leads and customers with less friction. It is shaped by research and testing, not just looks.

Related:User interface (UI)Information architectureConversion rate optimization (CRO)Wireframe

User experience (UX) guide →

User flow Design & UX

The path a visitor takes to complete a task, like booking a call or buying a product.

Mapping user flows reveals extra steps, dead ends and confusing choices. Simplifying the most important flows is often the quickest way to improve conversions.

Related:User experience (UX)WireframeUser persona

User flow guide →

User interface (UI) Design & UX

The visual and interactive elements people use on a site, such as buttons, menus, forms and type.

UI is the look and feel of each screen. Consistent, clear interface design builds trust and makes actions obvious. It works hand in hand with UX: beautiful screens still fail if the journey is confusing.

Related:User experience (UX)Design systemCall to action (CTA)

User interface (UI) guide →

User persona Design & UX

A short profile of a typical customer, based on research, used to guide design decisions.

Good personas describe goals, problems and context, not just demographics. They help teams ask "what would this person need here?" when planning pages and content.

Related:User experience (UX)User flowUsability testing

User persona guide →

UTM parameters Analytics & marketing tech

Tags added to the end of a link that tell analytics tools which campaign, source and medium sent a visitor.

UTMs let you see whether a newsletter, social post or partner link actually drove traffic and leads. Use a consistent naming system or reports get messy fast. Do not add them to internal links on your own site.

Related:Google Analytics 4 (GA4)AttributionConversion tracking

UTM parameters guide →

V

Vector database AI

A database designed to store embeddings and quickly find the most similar items by meaning.

Vector databases are the lookup engine behind most RAG systems and semantic search. They let an AI find the right paragraph among thousands of documents in moments. Some general databases now offer vector features too.

Related:EmbeddingsRetrieval-augmented generation (RAG)AI chatbot

Vector database guide →

Vercel Hosting & infrastructure

A hosting platform built by the creators of Next.js, focused on fast front-end deployment.

Vercel deploys from Git, creates preview links for every change and runs serverless and edge functions. It has first-class support for Next.js.

Related:NetlifyNext.jsEdge functions

Vercel guide →

Version control (Git) Development

A system that records every change to a site's code so work can be reviewed, shared and rolled back.

Version control means no change is lost and a bad update can be undone quickly. It lets several developers work safely at once and creates a clear history of who changed what. Any serious web project should have it.

Related:Staging sitePatch managementBackups

Version control (Git) guide →

Vibe coding Development

Building software by describing what you want to an AI tool and accepting the code it writes, often without reviewing it closely.

Vibe coding can turn an idea into a working prototype fast. The risk is code nobody fully understands, with hidden security holes, exposed keys or fragile logic. Treat it as a starting point and have the result reviewed before it handles real customers or data.

Related:AI website builderLarge language model (LLM)Vulnerability scanning

Vibe coding guide →

View transitions Design & UX

A browser feature that animates smoothly between page states or between pages.

The View Transition API lets elements morph or fade as content changes, effects that once needed heavy JavaScript. Use them subtly and respect reduced motion settings.

Related:Scroll-driven animationsReduced motionCSS

View transitions guide →

Virtual private server (VPS) Hosting & infrastructure

Hosting where one physical server is split into isolated virtual servers, each with dedicated resources.

A VPS gives you more power and control than shared hosting at a moderate step up in cost. Someone has to manage the server, though: updates, security and backups. Unmanaged VPS plans put that work on you or your developer.

Related:Shared hostingDedicated serverCloud hosting

Virtual private server (VPS) guide →

Visual hierarchy Design & UX

Arranging size, color, contrast and spacing so the most important things are noticed first.

Strong hierarchy guides the eye from headline to key message to call to action. When everything is bold or bright, nothing stands out.

Related:User interface (UI)TypographyCall to action (CTA)

Visual hierarchy guide →

Vite Development

A fast build tool and development server for modern front-end projects.

Vite starts quickly and updates the browser instantly as you edit, then bundles optimized files for production. It is popular for React, Vue and static sites.

Related:JavaScriptReactStatic site generation (SSG)

Vite guide →

Vulnerability scanning Cybersecurity

Automated checks that look for known security flaws, outdated software and misconfigurations.

Regular scans catch outdated plugins, exposed files and weak settings before attackers do. They are quick and affordable compared with cleanup after a hack. Scanning finds known issues; penetration testing digs deeper.

Related:Penetration testingCVEPatch management

Vulnerability scanning guide →

W

WCAG Design & UX

Web Content Accessibility Guidelines: the international standard for making web content accessible.

WCAG is published by the W3C and organized into levels A, AA and AAA. Level AA is the common target for business websites and is referenced by many laws and policies. Meeting it requires both automated checks and manual testing.

Related:AccessibilityADA (Americans with Disabilities Act)Color contrast

WCAG guide →

Web application firewall (WAF) Cybersecurity

A filter that sits in front of a website and blocks malicious requests such as SQL injection and bot attacks.

A WAF catches many common attacks before they reach your site, including attempts to exploit known plugin flaws. Many CDNs and managed hosts include one. It reduces risk but does not replace updates and secure code.

Related:DDoS attackSQL injectionBot protectionContent delivery network (CDN)

Web application firewall (WAF) guide →

Web hosting Hosting & infrastructure

The service that stores your website's files and serves them to visitors over the internet.

Hosting affects speed, uptime and security as much as design does. Options range from cheap shared plans to managed and cloud hosting with support and monitoring built in. Pick hosting that matches your traffic, platform and how much risk you can tolerate, and check current pricing since plans change.

Related:Shared hostingManaged WordPress hostingVirtual private server (VPS)Cloud hosting

Web hosting guide →

Webflow Platforms & CMS

A visual website builder and hosted CMS known for design control, interactions and clean code output.

We recommend Webflow for design-led marketing sites where visual polish and animations matter. Designers can build precisely without a theme in the way, and Webflow handles hosting and security updates. It is less suited to complex custom functionality or very large content operations.

Related:Content management system (CMS)FramerWordPressDesign system

Webflow guide →

Webhook Development

An automatic message one system sends to another the moment something happens, like a new order or form fill.

Webhooks keep systems in sync in real time without anyone checking manually. For example, a new lead can land in your CRM instantly, or a CMS publish can trigger a site rebuild. They should be secured so only trusted sources can send them.

Related:APICRMIncremental static regeneration (ISR)

Webhook guide →

WebP Performance

A modern image format that is usually much smaller than JPEG or PNG at similar quality.

WebP is supported by all major browsers and is a safe default for photos and graphics on the web. Switching to it reduces page weight and improves load times. Many CMS platforms and CDNs can convert images automatically.

Related:AVIFImage compressionContent delivery network (CDN)

WebP guide →

Website care plan Hosting & infrastructure

An ongoing service covering updates, backups, security monitoring and small fixes for a website.

Care plans are most important for WordPress and other self-hosted sites, where plugins and core software need regular updates. Check what is included, response times and whether restores are tested.

Related:BackupsPatch managementUptime monitoring

Website care plan guide →

Wireframe Design & UX

A simple, low-detail layout of a page that shows structure and content priority without visual design.

Wireframes let you agree on what goes on each page and in what order before spending time on colors and imagery. Changes are cheap at this stage. They keep conversations focused on goals and content.

Related:PrototypeInformation architectureUser experience (UX)

Wireframe guide →

Wix Platforms & CMS

A hosted drag-and-drop website builder aimed at small businesses and DIY site owners.

Wix bundles design tools, hosting and apps in one subscription. It is quick to launch, but your site lives inside Wix, so moving to another platform later usually means a rebuild. It suits simple sites more than complex or fast-growing ones.

Related:SquarespaceAI website builderContent management system (CMS)

Wix guide →

WooCommerce Ecommerce

A free ecommerce plugin that turns a WordPress site into an online store.

WooCommerce makes sense when content and commerce live together and you already use WordPress. It is very flexible, but you are responsible for hosting, security, updates and PCI-friendly payment setup. Large stores need strong hosting to stay fast.

Related:WordPressShopifyPCI DSSPlugin

WooCommerce guide →

WordPress Platforms & CMS

The most widely used open-source CMS, popular for blogs, content-heavy sites and sites that need lots of plugins.

WordPress powers a large share of the web, which means a huge pool of developers, themes, plugins and SEO tools. We recommend it for blogs and content-heavy sites where several editors publish often. The trade-off is upkeep: core, themes and plugins need regular updates and security attention, or the site becomes an easy target.

Related:Gutenberg (block editor)PluginManaged WordPress hostingWooCommercePlugin vulnerability

WordPress guide →

X

XML sitemap SEO & AEO

A file listing a site's important URLs to help search engines discover and crawl them.

An XML sitemap does not guarantee rankings, but it helps search engines find new and updated pages faster. It is particularly useful for large sites and new sites with few links. Submit it in Google Search Console and keep it free of broken or redirected URLs.

Related:robots.txtCrawlingGoogle Search ConsoleIndexing

XML sitemap guide →

Y

YMYL SEO & AEO

Short for "Your Money or Your Life": topics that can affect health, finances, safety or wellbeing.

Google's quality rater guidelines hold YMYL pages, like medical, legal and financial advice, to a higher standard of trust and expertise. Clear authorship, credentials and sources matter most here.

Related:E-E-A-TSearch engine optimization (SEO)

YMYL guide →

Z

Zero-day vulnerability Cybersecurity

A security flaw attackers know about before the software maker has released a fix.

Zero-days cannot be patched right away, so layered defenses matter: a WAF, least privilege, monitoring and backups. Once a fix ships, apply it quickly, since attacks often spike after a flaw becomes public. Speed of patching is what you control.

Related:Patch managementWeb application firewall (WAF)CVE

Zero-day vulnerability guide →

Security is part of every build.

MFA on every admin, least-privilege accounts, security headers, a web application firewall, tested backups and email authentication. We set it up at launch and keep it current.

Care and securitySecurity checklist

Tell us what the site needs to do.

Share a few details and a budget range. We reply within one business day with a plan, a platform recommendation and a fixed quote.